Need help to customize theme

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Home Forums Jevelin Theme Need help to customize theme

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  • Author
  • hannahl39
    Participant
    1. customize.php 404 error
    2. cannot change the Jevelin logo and text under on Footer
    3. The mobile site product page doesn’t have shopping cart function.

     

    Shufflehound
    Moderator

    Hi there,

     

    Can you please let us know if you have updated the theme? (the latest version is 5.6) If yes, can you please share a link to your website, so we can see your current setup?

     

    Best regards,

    Shufflehound team

    hannahl39
    Participant

    Yes, I have version 5.6.

    Shufflehound
    Moderator

    Hi there,

     

    Regarding your questions:

    1. We are not sure why that could happen without logging in to your website, but you can use the Jevelin Settings instead as there will be all our theme settings will be available.
    2. It seems that you have already added a logo there, if you also want to add text, then it can be done under Jevelin Settings > Footer > Copyright text.
    3. We can see that your site’s mobile version has a cart icon in the header, did you manage to solve this?

     

    Best regards,

    Shufflehound team

    hannahl39
    Participant

    Thank u for your reply.

    1. the website cannot be customized when I try to update the theme, the page is showing 404 error,  Page could not be found, I clink customize, it will linked to https://www.website.xxx/wp-admin/customize.php?url=https%3A%2F%2Fwww.uwebsite.xxx%2F
    2. unable to change the footer logo and context, please see attached picture.
    Attachments:
    You must be logged in to view attached files.

    Shufflehound
    Moderator

    Hi there,

     

    Thank you, log in details worked!

     

    We disabled the Unyson framework plugin, which seems to have solved customize 404 issues, can you please test it?

    We also removed the Jevelin widget block in the footer (it can be adjusted under Appearance > Widgets > Footer widgets)

     

    Best regards,

    Shufflehound team

    hannahl39
    Participant

    Thank you for your reply.

    The customize page now works.

    1. How could I change the background picture, for home page subscribe section.
    2. Please see the attached mobile version, I cannot change the logo and the product is showing as a blog post, didn’t find the shopping cart function.
    Attachments:
    You must be logged in to view attached files.

    Shufflehound
    Moderator

    That is great! 🙂

     

    1. You can change it by:
      1. Clicking on Edit with WPBakery Page Builder (at the top bar of the front page)
      2. Finding the subscribe section
      3. Hover on Row and click on the Edit icon
      4. Switch to the Design Options tab
      5. And there you can change it by the Background options
    2. Should be fixed now
    • This reply was modified 11 months, 1 week ago by Shufflehound.

    hannahl39
    Participant

    Thank you. Everything works fine now.

    Shufflehound
    Moderator

    We are glad that it worked! 🙂

Viewing 10 posts - 1 through 10 (of 10 total)