Phone number not mobile-friendly

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  • appetitte
    Participant

    Hi there –

     

    One more thing: it seems that the phone number does not activate on the mobile and therefore can not be used to dial. Anything that I am missing? Thanks.

    Shufflehound Support
    Moderator

    Hi @appetitte,

     

    Thank you for your question.

     

    I am not sure what do you mean by activate so please describe it a bit more in detail?

     

    Also could you please share me your site URL where it’s displaying so that i can help you?

     

    Best regards,
    Shufflehound team

    appetitte
    Participant

    Thank you. What I mean is that unless hyperlinked, the phone number is not “clickable”. When tapping on the text, it does not prompt to dial automatically on iphone/android. Typically, phones recognize phone numbers automatically and prompt to dial when tapped. How can I solve this without hyperlinking every single number (and there is no way to hyperlink the phone number on the widget).

     

    Shufflehound Support
    Moderator

    Solution for this topic

    If you are talking about the header topbar options like email or phone number then you can make them clickable to have links by using the child theme solution shared in the following topic.

     

    https://support.shufflehound.com/forums/topic/top-bar-setting-add-hyperlinks-to-phone-email-address/#post-2824

    appetitte
    Participant

    Thanks. I hyperlinked it one-by one.

    Shufflehound Support
    Moderator

    You are most welcome here 🙂

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