Portfolio has disappeared

Home Forums Jevelin Theme Portfolio has disappeared

Home Forums Jevelin Theme Portfolio has disappeared

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
  • joanna.harris
    Participant

    It used to appear here:

     

    https://theonenessmovement.com/conscious-wellbeing-disciplines

     

    All of the projects are missing too

    Hi @joanna,

     

    I hope you are well today and thank you for your question.

     

    Please use the below latest theme version and make sure that you have activated Unyson plugin and its portfolio extension.

     


    Please login to access this file

     

    Also please make sure you are using latest version of PHP on your server by referring the information provided in the following pages.

     

    https://www.wikihow.com/Check-PHP-Version
    http://php.net/supported-versions.php

     

    If you still face the issue after doing above then would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporary share me your site admin log in details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”?

     

    Best regards,
    Shufflehound team

     

    joanna.harris
    Participant

    I have sent you log in via the Private info field.

     

    Unyson plugin fixed some issues but the theme installation failed and the portfolio projects are not showing

    I didn’t get your site login details so could you please share it again and also send it on [email protected]

     

    Why did the theme installation fail on your site and how are you installing it?

     

    Please install it as described in the below pages.

     

    https://support.shufflehound.com/installing-theme/

    https://support.shufflehound.com/updating-theme/

    joanna.harris
    Participant

    I followed those instructions exactly but keep getting this message

     

    Unpacking the package…

    Installing the theme…

    Destination folder already exists. /wpcom-143235579/wp-content/themes/jevelin/

    Theme installation failed.

    joanna.harris
    Participant

    Login details have been emailed also

    I followed those instructions exactly but keep getting this message

     

    Unpacking the package…

    Installing the theme…

    Destination folder already exists. /wpcom-143235579/wp-content/themes/jevelin/

    Theme installation failed.

    This is because it seems you have already installed the theme on your site and now want to update it so please follow the instructions provided in the below page.

     

    https://support.shufflehound.com/updating-theme/

     

    Could you please try doing it?

    joanna.harris
    Participant

    Thank you i have been able to update the new theme

     

     

    Glad you managed to update the theme and I can see portfolios are also displaying on your site now.

Viewing 9 posts - 1 through 9 (of 9 total)