Portfolio page has gaps

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  • cameronhr
    Participant

    Hi there, my website has suddenly gotten gaps between the articles on the portfolio page. You can see an example of this in the screenshot. I’m wondering if I could get some help in resolving this.

     

    Thanks

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    Shufflehound Support
    Moderator

    Hi @cameronhr,

     

    I hope you are well today and thank you for your question.

     

    Please update the theme on your site to the below latest version as described here https://support.shufflehound.com/updating-theme/

     


    Please login to access this file

     

    Best regards,
    Shufflehound team

    cameronhr
    Participant

    Thanks for the reply

     

    I’m getting an error when I try to install that theme:

    “Template is missing. Standalone themes need to have a index.php template file. Child themes need to have a Template header in the style.css stylesheet.”

     

    Also – will I lose my style modifications or theme customization if I install the new theme?

     

    Shufflehound Support
    Moderator

    I’m getting an error when I try to install that theme:

    “Template is missing. Standalone themes need to have a index.php template file. Child themes need to have a Template header in the style.css stylesheet.”

    Are you installing the above shared theme or the theme downloaded from themeforest?

     

    If you are installing the theme downloaded from themeforest then please install it as described in the below page.

     

    https://support.shufflehound.com/how-to-fix-the-theme-is-missing-the-style-css-stylesheet/

     

    Also – will I lose my style modifications or theme customization if I install the new theme?

    No, you won’t lose it If you have not made changes in the theme files.

    cameronhr
    Participant

    Is there any way of fixing this without updating the theme? I updated following those steps and the formatting on the site got screwed up, I’m pretty sure I had changes in the theme files. I reverted everything back using a backup, but I’d still like to try to resolve this gap issue.

     

    Thanks

    Shufflehound Support
    Moderator

    Sorry, but updating the theme is an only solution.

     

    Please note you are making changes in the theme files, therefore, you have to make these changes again after theme update as changes made in the theme files get lost on theme update.

     

    It is always recommended to use a child theme and make changes in it as described in the below page.

     

    http://freewptp.com/why-and-how-to-create-wordpress-child-theme/

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