Problems

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Home Forums Jevelin Theme Problems

Viewing 18 posts - 1 through 18 (of 18 total)
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  • hello i have Big problems with the theme..

    1) i cannot change the logo in theme settings ( header) backend option…

    https://i.ibb.co/3yCfpKT/1.jpg

    2) i have 500 records and  the portfolio fancy is very slow on loading …every time i see a white page and then the image loading

     

    3)i want every 500 records when is loading to have header 9 and the home page to have Left Header 11 how im doing this?

    4) where i put this title at left as the demo??

    https://pkcustomized.gr/demo-fancy/

    thanks

    Hi @aleo13,

     

    I hope you are well today and thank you for your questions.

     

    1) i cannot change the logo in theme settings ( header) backend option…

    It seems you are using the redux framework so please deactivate the Unyson plugin on your website as it conflicts with the Redux framework and check whether it resolves your issue.

     

    2) i have 500 records and  the portfolio fancy is very slow on loading …every time i see a white page and then the image loading

    You are using too large images so please reduce the image sizes and you can use any of the below cache plugins on your website so that the images will load fast.

     

    https://wordpress.org/plugins/search/cache/

     

    Also, you can improve your site performance as described in the following pages.

     

    http://www.wpbeginner.com/wordpress-performance-speed/

    https://codex.wordpress.org/WordPress_Optimization/WordPress_Performance

    https://wpengine.com/blog/page-speed-wordpress-performance/

    https://themetrust.com/test-wordpress-site-performance/

     

    3)i want every 500 records when is loading to have header 9 and the home page to have Left Header 11 how im doing this?

    Please set header 9 in the theme header setting and set Left Header 11 in the page setting by editing the home page.

     

    4) where i put this title at left as the demo??

    It is a heading element that is added in the different column and the column having portfolio element has a top margin set as -64px.

     

    https://jevelin.shufflehound.com/portfolio1/masonry-side-header/

     

    Best regards,
    Shufflehound team

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    hello all good bad i have a big problem the images are not appearing until i scroll the page down!!! plz help me i compressed and  resize the images at 800×800

     

    hello all good bad i have a big problem the images are not appearing until i scroll the page down!!! plz help me i compressed and  resize the images at 800×800

    see here plz https://streamable.com/cvoc9k

    I see also your application send multi request from my server every-time when the user scrolls the page up or down

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    Please try disabling the Lazy Loading option in the theme settings as shown in the attached screenshot.

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    ok thank you that solve it but the home page now it takes forever to load plz see it https://pkcustomized.gr/ and tell me whats wrong

    my client is very upset with all these bugs..plz find a solution the website dosnt response

    plz check also this printscreen i see some fails at the home page..trying to find some 1024×1024 images but why my image are about 800×800

    why is this error?? maybe these cause the slow page loading what can i do plz

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    You have 500 photos in your portfolio that you are displaying on the home page therefore it takes time to load all the photos and display the home page.

     

    You have to either wait to load all the photos or load them later on a scroll by enabling the lazy loading.

     

    Alternatively, you can enable the pagination in the portfolio element setting and configure how many portfolio photos to load initially as shown in the attached screenshot.

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    when i have pagination on the menu disspering

    see the attacment

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    Please also enable the pagination filter as shown in the attached screenshot.

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    pagination filter is no on

    but only 7 categories appearing

    i have 15 categories i want all the categories to show

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    Please either add all the categories in the portfolio element setting to not at all as shown in the attached screenshot.

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    i put the categories but it dosnt show, only one category appearing why?

     

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    after i put on pagination filter the categories dosnt appearing

    when I insert the categories inside to field “Categories” I use the delimiter (, and -) but not working I see only one category nothing else

    Would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?

Viewing 18 posts - 1 through 18 (of 18 total)