Product data section is not available

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Home Forums Jevelin Theme Product data section is not available

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  • Author
  • hrithika
    Participant
    • Product data section is not available in the product editing page and the new product adding page. When I add new product the product data section which contain the price and variations is not in the page it is hidden by the  screen option above if I check in the product data check box in the screen option it will appear in the page but the position is different.
    • After activating the product data I can add the product name data etc.. but after adding the product the editing page is not showing the product data section I am not able to change the price and the variations of the products.
    • If I scroll in the right sidebar of the product editing page there is a whitespace issue
    • This topic was modified 2 weeks, 1 day ago by hrithika.
    • This topic was modified 2 weeks, 1 day ago by hrithika.
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    Shufflehound
    Moderator

    Hello,

     

    Could you please confirm if the theme, WooCommerce plugin, and WordPress are updated to their latest versions? Older versions might cause compatibility issues. Additionally, try disabling other plugins one by one to check if a conflict with another plugin is causing the problem.

     

    Can you also let us know approximately when this issue started and if it was working fine before? It might help pinpoint if the issue began after a specific update or change.

     

    Looking forward to your response! 🙂

     

    Best regards,
    Shufflehound Team

Viewing 2 posts - 1 through 2 (of 2 total)