Regarding contact form error

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  • <h5>I purchased this Jevelin Multi-Purpose Premium Responsive WordPress Theme few days ago for my landing page. I am new to wordpress so please be patient with me.</h5>
    I was keep on having trouble in the front page contact form.

    1) if I submit name and email, I get ajax error(more details in console).

    Initially, it has name, last name, email in the original theme. I got rid of one of the label in the contact form. I am not sure if that is the reason why.

    2) is there any way to add thank you page when pressing the submit button in the contact form? It seems like this contact form contained in the theme does not seem to have redirect setting where I can choose the thank you page? is it not allowed or is there any way to do that?

    3) is there any way to store the name and email address submitted from contact form into database? some says online that I should download flamingo but it does not automatically find database. I am not sure if this theme just does not support that.

     

    Thank you.

     

     

    Hi @shk83,

     

    I hope you are well today and thank you for your questions.

     

    1) if I submit name and email, I get ajax error(more details in console).

    Initially, it has name, last name, email in the original theme. I got rid of one of the label in the contact form. I am not sure if that is the reason why.

    Please make sure you have configured the contact form settings correctly.

     

    Could you please share me the page URL from your site where this is happening so that i can troubleshoot it?

     

    2) is there any way to add thank you page when pressing the submit button in the contact form? It seems like this contact form contained in the theme does not seem to have redirect setting where I can choose the thank you page? is it not allowed or is there any way to do that?

    3) is there any way to store the name and email address submitted from contact form into database? some says online that I should download flamingo but it does not automatically find database. I am not sure if this theme just does not support that.

    The contact form provided by Unyson plugin does not support this functionality but you can try achieving it using the contact form provided by following plugins.

     

    https://wordpress.org/plugins/contact-form-7/

    https://wordpress.org/plugins/flamingo/

     

    Best regards,
    Shufflehound team

    Hi, thanks for your reply.

    http://www.curatetea.xyz

    this is my url.

    Please check the trouble shoot and help me please.

     

     

    By the way, I modified my initial question.

    How can I modify the initial template or theme bought from you?

    If I understood you correctly, I need to get rid of the contact form initially provided by the theme and put contact form 7 instead?

    How can I do that?

    http://www.curatetea.xyz

    this is my url.

    Please check the trouble shoot and help me please.

    I visited your shared site and found you are using LaunchKit theme on your site and not Jevelin theme.

     

    How can I modify the initial template or theme bought from you?

    If you want to make code changes then you can do that developing custom code in the child theme of Jevelin theme.

     

    If I understood you correctly, I need to get rid of the contact form initially provided by the theme and put contact form 7 instead?

    Yes

     

    How can I do that?

    After activating contact form 7 plugin create a form in the plugin settings and use that form shortcode in the page Text block content element.

Viewing 4 posts - 1 through 4 (of 4 total)