Revolution slider no longer shows

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  • teastoria
    Participant

    I am not sure what was updated because I didn’t change any code but all of the sudden my revolution slider and my header menu options no longer show on the page.

    I can still click on the header menu items if i hover over but they do not render visible

    Picture attached..

     

    Please help with suggestions as it makes users think the site is not working and is very problematic

     

    • This topic was modified 3 years, 7 months ago by teastoria.
    • This topic was modified 3 years, 7 months ago by teastoria.
    • This topic was modified 3 years, 7 months ago by teastoria.
    • This topic was modified 3 years, 7 months ago by teastoria.
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    Shufflehound Support
    Moderator

    Hi @teastoria,

     

    I hope you are well today and thank you for your question.

     

    It seems you are using an older version of the theme on your website so please update it to the below latest version as described here https://support.shufflehound.com/updating-theme/

     


    Please login to access this file

     

    Please clear your browser cache after updating the theme so that the latest js and CSS files will be loaded.

     

    Best regards,
    Shufflehound team

    teastoria
    Participant

    Sorry I cannot seem to get the upgrade done properly. Can you assist on the install? Site has been down a few months now need it back up asap

    Shufflehound Support
    Moderator

    You can download the above shared latest version of the theme and update it on your website as described here https://support.shufflehound.com/updating-theme/

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