- This topic has 7 replies, 2 voices, and was last updated 5 years, 8 months ago by
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Im having problems with this widget as it does not feed the facebook profile in the sidebar of the website.
Please see in the attached photos the info that I filled from widget administrator and what appears in the website.
Hi @dianazahe,
Sorry to hear of the problem you are having.
Could you please share me your site URL where it’s happening so that I can troubleshoot it?
Best regards,
Shufflehound teamHi,
The url is https://columnasdeanalia.com
However the site is under “construction mode” so only can be se by me (the administrator)
Im sending a photo attached of how it looks in the website
Let me know if this is enough
Have you configured that widget settings in the admin area?
It will display on hovering over it.
Yes! i sent you the photo of configured widget in the admin area in the first message that I sent you!
?
I know that it will display on hovering over it…but is not happening.
Im attaching again the photo of widget configuration in admin area. As I wrote in photo I tryed to put the part of URL of FB profile as shown below the field as a guide (https://facebook.com/*type this into the field*), but did not work so I tryed with the complete URL of FB profile…did not work again!
So I dont know why is not working and I need real help on this
As you did earlier do not use complete URL but just your profile name.
Could you please share me your site URL where it’s happening so that I can troubleshoot it?
Solution for this topic
Can you please close the ticket? I resolve it already
Awesome great to see you got that resolved.
Please advise if you have more questions.
Have a fantastic day!
