I am in the widgets section of the theme and I am trying to update the text in the “Shufflehound Information” section in the footer. The default says “About us” with a description. I have tried numerous times to change “About us” and the description, but when I click “Save” it goes back to the default and erases my changes. Is there anything I can do?
Ok i understood the issue but it is working fine on my test site using latest version of Jevelin theme.
Please make sure to use latest version of Jevelin theme from http://support.shufflehound.com/download/jevelin-beta/
If the issue persists for you then would you mind if i log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately on the email id firstname.lastname@example.org and then notify me on this topic?
Thank you for sharing the site details.
I logged in to your site and confirmed the issue but it is working fine on my test site. I thought it may be happening due to conflict with Jetpack plugin that you are using on your site so i disable and activated the jetpack plugin which caused to work the footer shufflehound footer widget.
Could you please check it and let me know whether it is working fine for you now?