- This topic has 7 replies, 2 voices, and was last updated 6 years ago by
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Hello, at the beginning I could scroll down in the blog post, while the sidebar was visible to the end. Because the blogpost is longer than the sidebar. The sidebar does not stop at the end, but you scroll on and the sidebar too and is therefore white. It must be a tick somewhere. Can you help me?
Best regards
Andreas
Hi Andreas,
I hope you are well today and thank you for your question.
Could you please share the page URL from your site where it is displaying so that I can troubleshoot it?
Best regards,
Shufflehound teamPlease update the theme on your site to the below latest version as described here https://support.shufflehound.com/updating-theme/
Also, please try using the Gillion theme instead of its child theme to confirm whether it is a child theme issue.
Hello, I have made the theme update and have also disabled the child theme, both unfortunately without success.
Best regards
Andreas
I could confirm the issue on your shared site but it is working fine on my test site.
Would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporary share me your site admin login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”?
Hello, have you already looked at this? Is there a solution?
Best regards
As requested above, Would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporary share me your site admin login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”?
