- This topic has 2 replies, 2 voices, and was last updated 4 years ago by
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Hi ShuffleHound Support!
I’ve tried to install the plugins and all of them went good but Revolution slider, which is giving me the next error:
<h2>Installing and Activating Plugin Slider Revolution (1/1)</h2>
<div id=”progress-1″ class=”update-messages hide-if-js”>Downloading installation package from <span class=”code”>https://cdn.shufflehound.com/theme-plugins/slider-revolution-QB4L22.zip?ver=6.2.2</span>…
Unpacking the package…</div>
<div class=”error”>An error occurred while installing Slider Revolution: Could not copy file. revslider/public/assets/assets/svg/communication/ic_contact_phone_24px.svg.
I’ve tried aswell to deactivate them all and to install them one by one ,but is still giving me the same error.
Thank You!
</div>
Hi @drei784,
I hope you are well today and thank you for your question.
Please make sure that you are using below the latest version of the theme.
Also, please make sure that your WordPress installation has correct file permissions as described below.
https://wordpress.org/support/article/changing-file-permissions/
https://wp-rocket.me/blog/wordpress-file-permissions/
https://www.smashingmagazine.com/2014/05/proper-wordpress-filesystem-permissions-ownerships/
Best regards,
Shufflehound team
