- This topic has 15 replies, 2 voices, and was last updated 5 years, 7 months ago by
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hello
i cant edit my website or any info inside it
while trying i get these notification for more than 1 hour
<div class=”fw-backend-options-last-border-hider”></div>
parsererror: SyntaxError: Unexpected token < in JSON at position 0attached the screenshot
please advise
Hi @bluebee,
Sorry to hear of the problem you are having.
Could you please try using below latest version of theme as described here https://support.shufflehound.com/updating-theme/
If it doesn’t resolve the issue then would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will be able to see it.”?
Best regards,
Shufflehound teamhello dear,
also the 2 version – the one you sent and the updated it didn’t work well
same error
will give you my username and password in the private info to double check what is the wrong
Thank you for sharing your site credentials but you didn’t share me your site URL so could you please share it?
I logged into your site and saw you are using outdated version of PHP on your site as shown in the attached screenshot.
Please update PHP to latest version by contacting your web host.
hello,
already update to 7.0 now to the max in our server and still the same error
so what is the solution ?
Try deleting and reinstalling Unyson plugin.
sorry but also no
i upgrade the php to the maximum now and also nothing
Your site is not accessible for me now and I am getting an error “This site can’t be reached”.
Could you please make sure that it is accessible so that I can help you?
It is a known Unyson plugin issue as described in the following page.
https://github.com/ThemeFuse/Unyson/issues/3320
To resolve the issue please download latest Unyson plugin version from the following page and install it manually on your site.
HELLO
again not working all the above help
so if you cant fix it please can you send me the older 2 version of ur theme so i download the old one maybe will work
or we might have another solution ?
It’s really weird issue and can be hosting specific so please contact your web host to know whether they restrict anything.
I have attached older theme versions to this reply.
even confused me ,
the hosting is open for everything , i tried all the 2 version even 2.8 and nothings is working
kindly advise how i can i fix it – as other wesbite on same server are working except this theme
Please try increasing max_input_vars on your site by contacting your web host as described in the following page.
