Tab Section is not working properly

Home Forums Jevelin Theme Tab Section is not working properly

Home Forums Jevelin Theme Tab Section is not working properly

Viewing 14 posts - 1 through 14 (of 14 total)
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  • Sunny
    Participant

    Hi

    If i am clicking tab header title then it is not showing related content in that particular tab section

    Hi @Sunny,

     

    I hope you are well today and thank you for your question.

     

    Could you please share me the page URL from your site where it is not working correctly so that I can troubleshoot it?

     

    Best regards,
    Shufflehound team

     

     

    Sunny
    Participant

    yes sure

    this is page link – http://sunnybharti.com/features/

    Are you using any cache or minification on your site?

     

    If yes then please try disabling them.

     

    This can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.

    Sunny
    Participant

    No I am not using any cache pluguins and Also i have deactivated all plugins except Unyson plugin and WpBakery page builder but this is not working

     

    please check screenshot have only 2 plugins in active mode

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    Does it work fine for you using default WordPress theme?

     

    Just temporary use the Twenty Seventeen theme on your site and test it.

    Sunny
    Participant

    Hi

    This element(tab) is a part of jevelin theme so I cannot test it with by default theme

    I could confirm the issue on my test site using visual composer tab content element therefore notified the theme developer about this so that it will be fixed.

     

    The issue will be fixed ASAP.

    Sunny
    Participant

    Hi

    Any Update for this issue

    Solution for this topic

    The issue is resolved in the below latest version of theme so please update the theme as described here https://support.shufflehound.com/updating-theme/

     


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    Sunny
    Participant

    Hi,

     

    I am facing issues still please help ASAP

    Page link – http://sunnybharti.com/features/

    I can see it is working on your site as displayed in the attached screenshots.

    Please test it clearing your browser cache or using different browser.

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    Sunny
    Participant

    Yes now working thanks

    You are most welcome here 🙂

Viewing 14 posts - 1 through 14 (of 14 total)