testimonials don't work

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Home Forums Jevelin Theme testimonials don't work

This topic contains 9 replies, has 2 voices, and was last updated by  Shufflehound Support 1 week, 1 day ago.

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  • testimonials don’t work

    Hi @davidancor,

     

    I hope you are well today and thank you for your question.

     

    Could you please share the page URL from your site where it is not working and tell me exactly what is not working in it so that I can troubleshoot it?

     

    Best regards,
    Shufflehound team

    Hi,

     

    Sorry, I was just a bit frustrated last night.

     

    This is the link: http://shop.strategrow.ca/home-shop-2/

     

    Also, how come my only option for inserting images is large or full?

     

    Thank you so much for your help,

     

    David

    As requested above please tell me exactly what is not working in it so that I can troubleshoot it.

     

    Also, how come my only option for inserting images is large or full?

    To help us keep support thread separates could you please create a new thread for each of your other questions instead of asking them in your single thread as it makes the thread messy and hard to read.

     

    If you want to you can also add reference of this thread in your newly created thread.

     

    We would be more than happy to help you with your new thread.

    So when I’m building the website…

    I added the “Testimonial item” to the website, however, when I publish the website it doesn’t show.

    The same thing with the Rev slider, I add it to the website but it doesn’t appear on the website:

    http://shop.strategrow.ca/home-shop-2/

     

    You can load the website and find the testimonial part: right click on the testimonial you’ll see the code that doesn’t work: it’s a javascript error.

     

    Thank you,

     

    David

    I understood the issue now.

     

    Please clear and temporarily deactivate the Hummingbird and any other Cache that you are using on your shared site so that I can troubleshoot it.

    I deactivated all the Cache plug ins and now it’s working…

    However website speed is affected.

     

    What do you suggest?

     

    Thank you again,

     

    David

    Solution for this topic

    Instead of deactivating the cache, please try clearing it.

     

    If the testimonial still doesn’t work then please contact Hummingbird plugin support to configure its settings correctly.

    This worked, thank you!

     

    You are most welcome here 🙂

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