Theme update to 4.9 problem

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    RESOLVED Posts

  • tomshaw68
    Participant

    Hello,

    When I updated my theme to version 4.9, my multisite changed to a mobile view on my laptop. Can this be fixed quickly?

    Thanks!

    Shufflehound Support
    Moderator

    Hi @tomshaw68,

     

    Sorry to hear about the problem you are having.

     

    I have tested it on my test site and it’s working fine for me using the latest version of the Jevelin theme.

     

    Please clear and temporarily deactivate the WP Fastest Cache that you are using on your website.

     

    Also, can you please try temporary enabling WP_DEBUG mode? To do this, just go to wp-config.php include this:

     

    define('WP_DEBUG',true);

     

    You might already have a line for WP_DEBUG, so just make sure it’s set to true.

     

    Let me know what errors if any you are getting on your website specifically in the footer of the website.

     

    Best regards,
    Shufflehound team

    tomshaw68
    Participant

    Hello and thanks for the reply.

    The WP Fastest Cache deactivation seems to help although I do get an error for the Jevelin theme.

    Info included.

    Tom

    Raylow-x
    Participant

    Thanks guys, same problem fixed by purging cache from wp optimize!

    Shufflehound Support
    Moderator

    Solution for this topic

    The issue is fixed in the below latest version of the theme so please update the theme as described here https://support.shufflehound.com/updating-theme/

     


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    tomshaw68
    Participant

    Update complete and looks like the issue is fixed.

    Thanks!

    Shufflehound Support
    Moderator

    You are most welcome here 🙂

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