We used the Thrive Leads plugin, a widely used plugin to capture leads from a website. I’ve noticed though that their button in the menu doesn’t work when the menu is minimized, like for example on mobile. When clicked nothing happens. When I deactivate the Jevelin theme the button works just fine, so it has something to do with the theme. Any idea what I can do about this?
I hope you are well today and thank you for your question.
I confirmed the issue on your shared site but all other links are working fine on mobile so could you please ask the Thrive Leads plugin support why only their link is not working on mobile so that I can help you?
Hi, Thrive Leads has looked at the issue and came back with following feedback:
We think inside the JS theme there is an event.stopPropagation() written
somewhere that stops the code from reaching our JS.
Hope this gives you something to go on.