Trying to import 'Carousel Slider' demo - getting 503 error

Home › Forums › Gillion Theme › Trying to import 'Carousel Slider' demo – getting 503 error

Home › Forums › Gillion Theme › Trying to import 'Carousel Slider' demo – getting 503 error

Viewing 6 posts - 1 through 6 (of 6 total)
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  • c-u
    Participant

    Are you web servers down?

    Shufflehound Support
    Moderator

    Hi @c-u,

     

    Sorry to hear of the problem you are having.

     

    I have tested it on my test site and it’s working fine for me as displayed in the attached screenshots.

     

    Please make sure your web host is not restricting your site to connect to shufflehound.com

     

    Best regards,
    Shufflehound team

    Attachments:
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    c-u
    Participant

    Hey, i updated to the latest version of the site and it’s still not working. Is there are way I can just install these demos manually?

    Attachments:
    You must be logged in to view attached files.

    Shufflehound Support
    Moderator

    No there isn’t any manual demo.

     

    Have you contacted your web host to make sure that your web host is not restricting your site to connect to shufflehound.com ?

    Please make sure you are using latest version of PHP on your server by referring the information provided in the following pages.

     

    https://www.wikihow.com/Check-PHP-Version
    http://php.net/supported-versions.php

    c-u
    Participant

    Hey, I have updated my latest version of PHP to 7.3.

     

    This demo import is still failing.

    I need you to sort this problem out for me or else I will be getting a refund!

     

    Let me know when you see this and I will create an admin account for you on the site.

    Shufflehound Support
    Moderator

    Ok then could you please temporary share me your site admin log in details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”?

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