Why is the header (menu) and footer hidden when I create my woocommerce my accou

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Home › Forums › Jevelin Theme › Why is the header (menu) and footer hidden when I create my woocommerce my accou

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  • emmacolon
    Participant

    Hi, I am making an ecommerce with the Jevelin template and I don’t understand why the header (menu) and footer are hidden when I create the my account page of woocommerce?

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    Shufflehound
    Moderator

    Hello,

     

    It’s indeed unusual to encounter such an issue. We suggest reinstalling the theme and, if possible, resetting the theme settings – especially if you haven’t made extensive modifications. Additionally, please check if a plugin might be causing the problem by disabling them one at a time.

     

    If these steps don’t resolve the issue, we’d be happy to log into your website and investigate further. You can securely provide your login details in the private information field.

     

    Looking forward to assisting you.

     

    Best regards,

    Shufflehound Team

    • This reply was modified 4 months, 2 weeks ago by Shufflehound.
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