WP Bakery 5.6 update

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Home Forums Jevelin Theme WP Bakery 5.6 update

This topic contains 6 replies, has 2 voices, and was last updated by  Shufflehound Support 5 months ago.

Viewing 7 posts - 1 through 7 (of 7 total)
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  • May I please get the update for WP Bakery 5.6 – now that WP 5.0 Gutenberg is released?

     

    Thank you.

    Hi @leeharmon969,

     

    I hope you are well today and thank you for your question.

     

    Please make sure you are using below latest verison of theme.

     


    Please login to access this file

     

    Then delete and reinstall the updated plugin version from Admin Area -> Appearance -> Install Plugins

     

    Best regards,
    Shufflehound team

    Thank you for the file, but I ran into a fatal error and don’t know how to fix it. Please advise. Thank you.

     

    How are you updating the theme?

     

    Please try deleting and reinstalling the latest version of theme.

     

    Also please make sure you are using latest version of PHP on your server by referring the information provided in the following pages.

     

    https://www.wikihow.com/Check-PHP-Version
    http://php.net/supported-versions.php

    If nothing works for you then would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporary share me your site admin log in details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”?

     

    Solution for this topic

    The issue is resolved in the below latest version of theme so please update the theme as described here https://support.shufflehound.com/updating-theme/

     


    Please login to access this file

    Downloaded the update, installed it, and it worked! Thank you.

     

    This time I used the Easy Theme and Plugin Upgrades plugin. I think that made the difference. Before, I was deleting the theme and plugins manually.

    I don’t know. Maybe the server cache is affecting my updates.

     

     

    You are most welcome here 🙂

Viewing 7 posts - 1 through 7 (of 7 total)