I hope you are well today and thank you for your question.
Please make sure you are using below latest verison of theme.
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Then delete and reinstall the updated plugin version from Admin Area -> Appearance -> Install Plugins
How are you updating the theme?
Please try deleting and reinstalling the latest version of theme.
Also please make sure you are using latest version of PHP on your server by referring the information provided in the following pages.
If nothing works for you then would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporary share me your site admin log in details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”?
Downloaded the update, installed it, and it worked! Thank you.
This time I used the Easy Theme and Plugin Upgrades plugin. I think that made the difference. Before, I was deleting the theme and plugins manually.
I don’t know. Maybe the server cache is affecting my updates.