WP-Bakery bug

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Home Forums Jevelin Theme WP-Bakery bug

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  • Author
  • coralie-retureau
    Participant

    Hello,

    I am using WordPress 5.8.3 with the Jevelin Child theme.

    WP Bakery has been working very well since the installation. But in the last few weeks, there have been a number of bugs in the “visual mode”. For example, if I modify a text block, it disappears once the change is made. Sometimes I can’t even click on the “pencil button” to edit. It seems inactive. And if I click on the button to cancel the change, then the whole page empties of its blocks.

    Could you tell me where the failure came from?

    Thank you in advance for your response.

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    Shufflehound
    Moderator

    Hi there,

     

    Can you please let us know which WPBakery page builder version are you using? Sometimes updating could help you are not using the latest version.

     

    Best regards,

    Shufflehound team

    coralie-retureau
    Participant

    Yes, it’s the version 6.7.0 (06.07.2021).

    Best regards,

    Shufflehound
    Moderator

    Can you please try to update it to 6.8.0 version? You can do it Jevelin dashboard under Intall Plugins

    coralie-retureau
    Participant

     

    Unfortunately, I don’t have the licence. I have get WP-Bakery with your template.
    Can you help me to update to 6.8.0 version ?

    Thank you a lot for your help,

    Best regards,

    Shufflehound
    Moderator

    No worries, we provide WPBakery updates via theme.

    Just delete WPBakery page builder plugin and install it from the theme again under Appearance > Install plugins

    coralie-retureau
    Participant

    Thank you for your answer.

    I tried to re-install the plugin under Appearance > Install plugins but the version 6.8.0 is not available. It’s still the version 6.7.0. How can I get the right one ?

Viewing 7 posts - 1 through 7 (of 7 total)