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  • dgsmith
    Participant

    Same here. My website was hacked and traced back to the use of the Yellow Pencil Plugin. Advise asap.

    in reply to: Yellow Pencil

    dgsmith
    Participant

    I had already done that, and it didn’t work. See attached screenshot. I wish you guys would actually check the site settings using the login I have provided before you answer my questions.

     

    We could easily save a full business day of delays if you would.

     

    What is the fix? Is the international phone number format incompatible with the US +1 ### #### format? Please advise asap.

     

    Thank you, See attachment for current settings which are not working.

    Doug

    Attachments:
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    dgsmith
    Participant

    I have checked the numbers section and the contact section for a negative number in the margin field and there is not one. Will you have a look and show me where the adjustment is on my site?

    dgsmith
    Participant

    The ’email sent’ message always pops up, but the email is never received. I have checked my spam and junk folders and there is never an email from the system in there.

     

    The only time I actually get an email is when the ‘test email’ function is used. I do receive emails from that.

    dgsmith
    Participant

    houzpics.com

    dgsmith
    Participant

    using the wp mail option, not the hosted smtp one.

     

    houzpics.com

     

    what time zone are you in, and what are your hours of support?

     

    Thank you.

    dgsmith
    Participant

    Never mind. I’m tired of messing with it. I’ve moved on 😉

    in reply to: Google Maps Issue

    dgsmith
    Participant

    The problem is not fixed. I have entered the correct address and when I saved the form I’m looking at Austrailian outback again.

     

    I have purchased a different Google Maps plugin and installed it. Please utilize it to replace whatever wonky code is causing the problem if possible. If that is not an option, please make the original map work reliably with the address I provided.

     

    Thank you

    in reply to: Google Maps Issue

    dgsmith
    Participant

    Please, do. I am on a tight deadline with this project and the timezone issues for support response are tough.

     

    Thank you,

    Doug

    in reply to: Google Maps Issue

    dgsmith
    Participant

    Very frustrated with this issue. I’ve read all the entries related to it on the support forum. Tried everything. Added the Geo and Maps APIs plus many other maps related ones. Plugged in the API key in one, both, and the other location with no effect. I’m attaching a screenshot of one area where it is obvious that the address is not pulling up the correct location. My address is in the US, and the map is of Australia.

     

    Attachments:
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    in reply to: Google Maps Issue

    dgsmith
    Participant

    Here’s what I replaced the iframe code with:

     

    [ { “<span class=”attribute”>featureType</span>”: <span class=”value”><span class=”string”>”administrative.country”</span></span>, “<span class=”attribute”>elementType</span>”: <span class=”value”><span class=”string”>”geometry”</span></span>, “<span class=”attribute”>stylers</span>”: <span class=”value”>[ { “<span class=”attribute”>visibility</span>”: <span class=”string”>”simplified”</span> }, { “<span class=”attribute”>hue</span>”: <span class=”string”>”#ff0000″</span> } ] }</span> ]

     

    The map still does not work properly. It doesn’t even locate my address properly. I’m looking at somewhere half way around the world from my business and nothing I do changes that.. Except the colors have changed.

     

    p.s. The above style is the only thing pasted into the box. The existing language is no longer there.

     

    Please help me fix this so I can move on to more interesting things 🙂

     

    Thank you,
    Doug

     

    in reply to: Google Maps Issue
Viewing 11 posts - 1 through 11 (of 11 total)