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  • edrodgers
    Participant

    Hello.  I am following up on my support ticket.  Is there any thoughts on how to remedy the issue I have explained.

    thank you.

     

    edrodgers
    Participant

    Hello,  I have walked through the different optimization plugins aspects and it appears to be impacted by my Lazy Load function.  Can you let me know how to remedy this so I can reengage the lazy load optimization for my site.   Thanks.

    Ed

    edrodgers
    Participant

    I am experiencing the same issue.  https://www.sotech.com/

     

    edrodgers
    Participant

    Hi.   I am working on a few new pages and it appears that almost all of the plugins have been deactivated on my site.  Is this something that was done by you in looking at the site?   I activated some as it severely impacted the front end of the site and as we are still sending people to our site for work, it isn’t a good look for the site to not function properly.

    Can you confirm that this was done by you and additionally,  if once done, can we reset the site to the proper plugin setup.

    Thanks!

     

    Ed

    edrodgers
    Participant

    Hi.

    Yes.  Below is the credentials.

     

    Good Luck.

     

    Ed

     

     

    edrodgers
    Participant

    Hello,

    I have also deactivated the A3-lazy-load from the site.  The top three have the default Lazy Load setting on the image set. (Michael Gray, Chris Davis and Lee Streu).

    Let me know what you find.  Thanks

     

    Ed

    edrodgers
    Participant

    Hello!

    I have deactivated all of SG Optimizer.   The top row of images (Michael Gray, Chris Davis, and Lee Streu) have all had their images toggled to have Lazy Load theme default enabled.

    Thank you for being patient with me.  I hope you can identify the issue.

     

    All the best,

     

    Ed

    edrodgers
    Participant

    It is based on the settings for the image.  If I toggle the image to be default or enabled “lazy load” the image does not render. If I put the setting to disabled,  the image will render.  The image that is not being seen is set as Enabled Lazy Load.

     

    edrodgers
    Participant

    You are not seeing Chris Davis’s image?   Your screen shot doesn’t seem to have it.

    edrodgers
    Participant

    Hello!

    As a follow up,  I did disable the SG Optimizer Supercache setting.

    I enabled Lazy Load for 2 of the pictures on our About Us Page (Michael Gray and Chris Davis).

    The result is the same that when Lazy Load is enabled on the picture, the image does not appear.

    Let me know what our next step of sleuthing will be.   Thanks a bunch!

    Ed

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    edrodgers
    Participant

    Yes, you can see the images because I disabled the lazyload via the WPBakery function in the template/element.

    This is what happens if I toggle the images to either default or enable the lazy load.

    I will do/test the following:

    Will disable and clear the SG Optimizer cache and enable Lazy Load on some of the pictures and see what this does.

    I will follow up on the results.

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Viewing 11 posts - 1 through 11 (of 11 total)