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Viewing 20 posts - 1 through 20 (of 33 total)
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  • iadded
    Participant

    Great !!!

    And thanks again for your support and for this great theme

    iadded
    Participant

    No – i believe you that it doesn’t work !!!

    I still think it would be great if all issues can be resolved – including the wordpress.com GUI issue – as at the end of the day – this is not some “esoteric” platform – and i believe i’m not the only one using it that will want to use you theme …

    Simply – because your theme is great !!! Took me a very short time to get a very good looking blog using it !!!

     

    iadded
    Participant

    Thanks again for taking the time to test this.

    I tested it using 2 themes Veggie and Baskerville.

    I will work with it as is for now – as long as galleries are presented ok on the site – i guess its ok.

    iadded
    Participant

    The problem is not only in the wordpress.com GUI.

    In the wp-admin – the standard GUI – you cannot see the gallery the way it will be presented. With others themes you can !!!

    If i set any other theme – and work in the wp-admin (standard GUI) – any change i do to the gallery is reflected in the wp-admin editor – not only in preview.

    So – this is not a wordpress.com issue – it is something that is related to the theme.

    I wish i could make a conversation between your support team and their support team to work together to solve the issue …  I feel like i’m in the middle – just passing messages – each team pointing me to the other team …

    iadded
    Participant

    I contacted wordpress.com support – they pointed me to your support.

    We worked together for hours – they did their best.

    With other themes i tested together with their support team – all work just fine in both editors.

    With other themes – I can see the change in the editors (both wp-admin and their GUI) – and it does make sense you see how your post looks like in the editor.

    Please – do not give up on fixing this. I assume i’m not the only one using the wordpress.com platform – and your theme give such a great looking site – i would like to be ableto use it in a convenient way.

    iadded
    Participant

    Nope … i dont see circles

    And in the wordpress.com GUI – i still dont see the gallery.

    see attached screenshots.

    Ok – in preview i do see circles – but not in the editor. and in WP editor i dont see the gallery at all …

    In other themes i see it fine in editors

     

     

    Attachments:
    You must be logged in to view attached files.

    iadded
    Participant

    I apologize – but i just logged in and nothing is fixed.

    In the wordpress GUI editor – i still cannot see any gallery.

    In the wp-admin gallery – i do see the gallery – but no matter what i change (try putting circle for example) – no change.

     

    As i wrote – when i move to another theme – everything works great (i tried 2 other themes – galleries work including the tiled JetPack galleries).

    iadded
    Participant

    Thanks for helping on this issue.

    I sent you an invitation to the mail so you can see my site – please be careful not to modify any existing post – just the draft testing post.

     

    I tried installing and activating the plugin you sent – did not help.

    iadded
    Participant

    I just made a test with the wordpress.com support.

    Switched to another Theme – galleries work just fine (used a different theme – not the same one i used before).

    When i switch back to Gillion – galleries are messed up again.

    Guys – problem must be related to something in the theme – and i really need help on this !!!

    Please give me an e-mail so can invite you as users and you can see the problem.

    Or please try to take the gallery you created on your site and see if you can format it to circles for example … My site has nothing special …

    And i really would like to be able to use the nice tiled JatPack galleries if possible – but if not – even the standard gallery is fine – but right now i cant do anything

    iadded
    Participant

    will it be possiblse for you to share an e-mail so i can add you as a user to my wordpress.com site ? that is how wordpress.com support suggested we do it.

     

    in additon – could you please test if you can change the style of your gallery to “circle” for example ?

    iadded
    Participant

    please try again with attached credentials

    iadded
    Participant

    Could you please try and modify the gallery you added to circles and see if it is working on your site ?

    iadded
    Participant

    sent you login info in private information field – did you get it ?

    iadded
    Participant

    i would love to try the solution – but i dont know where i can edit the php file

    iadded
    Participant

    here is same problem that happened to someone else with different theme

     

    http://www.themelogi.com/tickets/topic/image-gallery-carousel-not-working/

    i read the post inside – but i dont know where i can edit the theme.php

    iadded
    Participant

    I cannot make it work no matter i’m doing – i really need assistance here

    iadded
    Participant

    Actually – i did like the tiled galleries – isn’t it possible to use it with your theme ?

    In any case – i’m still unable to solve this – is it possible to have an online chat as this way of trying to solve issues is very hard …

    iadded
    Participant

    Here is a summary of my situation :
    – I started with a different theme on wordpress.com. Created a few posts and embedded media galleries in the posts – using different gallery styles. All looked and worked great.

    – I upgraded my plan and loaded the Gillion theme

    – Managed to configure the site as i wanted

    – Now when i open the posts in the editor (no the wp-admin editor) – i dont see the galleries (although they are there). if i double click on their location i can see the edit button and open the edit gallery – but no configuration i change is applied.
    – In wp-admin i can see the galleries when i edit the post – but again – not styling is actually applied. pictures are always presented the same (and not nicely).

    – When i choose the Tiled Mosaic style for the gallery – i get the message about Jetpack carousel being disable by another plugin

    – WordPress.com support spent over an hour trying to resolve the issue – they did not manage to solve it. They asked me to contact the Theme support – which is why i’m back here.
    I need urgent help with this as my posts are filled with picture galleries – and i must be able to edit and format them.

    Thanks
    Inbal

    iadded
    Participant

    this is the message i have :
    Jetpack’s Carousel has been disabled, because another plugin or your theme is overriding the gallery shortcode.

     

    could you please help us understand what plugin does that ?

    iadded
    Participant

    i’m online with wordpress.com support – trying to solve this issue. Gallery just does not work after i set up the Gillion theme …

    Need your advice on this please

Viewing 20 posts - 1 through 20 (of 33 total)