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  • kamalcm
    Participant

    Sorry, but I do mind. I have personal information on that account since it’s also hosted by GoDaddy. I’m just waiting for the full refund, that’s all.

    Thanks for your support honestly, but I didn’t receive the theme in the circumstances I expected to be delivered in and I don’t have much time to be going back and fourth. Nevertheless, I sincerely appreciate your support!

    I do have a question though, how long does it usually take for a refund request to be approved?

    Best regards.

    in reply to: Jevelin Theme Issue

    kamalcm
    Participant

    More screenshots..

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    in reply to: Jevelin Theme Issue

    kamalcm
    Participant

    Check the files I’ve sent to see the website from my ends.

    Thanks for your time honestly, but I’ll just wait for my refund.

    Best regards

     

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    in reply to: Jevelin Theme Issue

    kamalcm
    Participant

    http://www.thesocialprime.com

    • This reply was modified 3 years, 12 months ago by kamalcm.
    • This reply was modified 3 years, 12 months ago by kamalcm.
    in reply to: Jevelin Theme Issue

    kamalcm
    Participant

    It’s because I changed it to the Creative Agency Theme, which I’m not particularly happy with, because I wanted the Digital Agency but it still completely messed up.

    I’ve applied for a refund because I’m not happy with the product, due to broken elements on the Digital Agency Theme which is the one I wanted. I understand you’re busy but I’m short on time, I don’t have time to wait a whole day for a short reply.

    You can check my website again, and you’ll see why I’m not happy with the Theme. I thought this was a one-click import without having to worry about broken elements and missing content and this wasn’t the case.

    So please, with all my respect, accept my refund request.

    Best regards.

    • This reply was modified 3 years, 12 months ago by kamalcm.
    in reply to: Jevelin Theme Issue

    kamalcm
    Participant

    Hi there,

    I’ve already applied for a refund via Envato Market and they said it’s under Shufflehound review now.

    I’m not particularly happy with the outcome of these themes, the missing content, broken elements, and so on..

    Please approve my refund request. Have a great day.

    Best regards

    in reply to: Jevelin Theme Issue

    kamalcm
    Participant

    Hi,

    I would like to get a refund. Everything is messed up and I’m not happy with the outcome. How can I get a refund?

    Best regards

    in reply to: Jevelin Theme Issue

    kamalcm
    Participant

    Ok, I will do so. But please do it as soon as possible.

    Best regards

     

    in reply to: Jevelin Theme Issue

    kamalcm
    Participant

    Hi,

    Unfortunately it’s still the same. All the required plugins for the Design Agency Theme are installed and activated.

    As you can see there’s no header, pictures are all over the place, where they shouldn’t be, messed up elements..

    URL: http://www.thesocialprime.com

    Please look into it as soon as possible.

    Best regards

    in reply to: Jevelin Theme Issue

    kamalcm
    Participant

    Hi

    Hope this message finds you well.

    Thanks for the quick reply. My URL is http://www.thesocialprime.com – Please have a look at it.

    I appreciate the support.

    Best regards,

    kamalcm

    in reply to: Jevelin Theme Issue
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