Solution for this topic
Hi,
Just wanted to let you know that my hosting provider updated the server to php7.1/mysql5.6 versions. After this I was able to update the extensions, that seem to work fine now.
Thank you for your assistance!
David
Hi,
Thank you for looking into it. I have changed your permissions to admin.
Furthermore I checked the file permissions, and they seem to be correct by default.
Thank you,
David
Hi,
I have deactivated all other plugins, but no luck with updating the unyson extensions.
You can find the login details in the private information field. Hopefully with this login, you can further help me out.
Best,
David
Hi,
Thank you for your prompt reply. This workaround helped to install the extensions, so that is great.
Unfortunately, when making edits in the Page Builder, these are not saved when clicking the ‘Update’ button. I have tried to update the extensions in order to solve this, but get these errors:
Downloading the Page Builder extension…
Cannot download Page Builder extension zip.
Do you have a more recent version of the extensions? Or is there something I can ask my hosting provider in order to make sure I can update these extensions directly in WordPress?
Thank you!
David