Forum Replies Created
I’m sorry but this problem is 100% with your theme or a plugin that your theme needs to work.
I restored a backup from June 27th, 6 weeks before I had downloaded your theme.
Open an incognito window and type in the URL.
Everything works fine.
Go to search console and even the sitemap works fine.
I download your theme again from themeforest.
Uploaded it to WordPress. Install it, activate it, then activate all the required plugins.
Open an incognito window and I’m redirected to the spam sites I originally was.
This happens on my laptop at work on both Chrome and Safari, my desktop at home using Firefox and Chromcolleaguellegue who lives on the other side of Poland on his Mac using both Chrome and Safari, another colleague in the UK has the same redirection problem on his PC using Chrome and Firefox and my brother in Australia is redirected using his PC and Mac.
If the problem isn’t with your theme, then it’s with a plugin that your theme needs to work.
https://monosnap.com/file/yCgPYF88v2wHNPuJ1XQGYx70wYGXm8
Sorry but I don’t have access to the editor like that. How do I access that same editor you see in the screenshot?
Also the link that you provided is for the Jevelin theme, I purcahsed the Gillion theme?
No, what I’m asking is where can I edit it? Where is the header.php file located so that I can manually remove the code. I’m not concerned about the appearance of the menu, I want to remove the code from the header.
Can you please tell me how I can access the code as you have in the screenshot?
None of your documentation explains how to edit the header for example. Also, where exactly did you find this malware?
https://monosnap.com/file/rkaUJSLyxZx1ExVy9zgC1FHN0JaHYr
here’s a screencap of the infected javascript
Have you opened an incognito window though? The malware attack only happens when you’ve not been to the site before, and after helping me the other day, your cookies are already known to the site.
Try it in a new incognito window, I’m having the problem in both Safari and Chrome.
Why do I think that it’s the theme? Because the only thing that I have changed on my blog in the last week is the theme and all the plugins you’ve suggested.
if you put expatspoland into there, it’ll show you that part of the javascript is infected with malware. nothing to do with the browser.
There’s also more information here:
You can see a screencast of the situation here:
https://monosnap.com/file/jPt1hbskvpIjdYJhNuSSgP4ij9U89g
Hey there, thanks a lot
The theme works now, I’ve got it where I need it to be and I’ll slowly work on cleaning out some plug ins.
I’ve got a few finer formatting questions.
1) On the homepage, how can I remove this white space?
https://monosnap.com/file/ztgxZxZAWdoKRDuI3C8lfEU9F46NuJ
It’s not the menu, but it’s also can’t be edited in WPBakery
2) Further down the page in the category element, there’s a hero image that’s popped up for some reason. How can I remove this and make it look like the other two category lists?
https://monosnap.com/file/FshR9lJVds866EvOnZ3vFadHCt8k0y
3) https://monosnap.com/file/1Q9lNwhXA2mHwkrMBp9UOr4ueMVBoD
how do I change the image in the newsletter banner, and remove the white space above and below the instagram widget?
thanks a lot 🙂
It’s not a matter of manually setting up, I just need this travel theme to work so I can customize it and get my own content set up and the customization working.
The travel theme isn’t working, and until that is, there’s nothing that I can do.
Any update on this? I’ve tried turning all plug ins off, only the required ones and importing other demo data. Blog posts and pages aren’t importing, that’s what I can figure out.
A prompt resolution to this situation would be greatly appreciated, as I didn’t anticipate it taking 4 days to set up the demo data for a paid theme.
Im trying to import the theme now. It says it’s done but I have no pages, no blog posts, and the homepage looks as it did before.
This is will all plugins disabled except the plugins required for the theme
Sure.
And now my homepage is redirecting to the 404 page. Look, if we could get this sorted out ASAP, I’d be appreciative. This theme is slowly turning into a costly mistake.
So now I can import the demo data, but I’m getting an error.
Plus, the blog posts and layouts aren’t actually importing.
Here’s the log file:
Yep, been trying that for the last 2 hours and it just hangs. Tried deactivating and reactivating the theme and nothing. It just constantly sits on ‘Importing, please wait’.
Can you tell me the exact name of the element that I should use? There are so many and none of them uses the name you mentioned. None of them let me upload an image for the background, like the Travel Blog demo.
In which box do I paste the CSS code from the MailChimp app?
Great, thanks heaps!
I’ve managed to figure out the ‘blog slider’ as the hero image as well as the category idea I mentioned.
I have however lost the scrolling banner up the top as well as the subscription bar. What are these elements called in Visual Composer?
Thanks!
