Forum Replies Created
Hi there,
Can you please share login data in the private field, so we can debug this issue directly on your website? As at the moment we are not sure what could be the cause of this issue.
Best regards,
Shufflehound team
Hello,
Yes, we offer custom theme modifications.
We would like to continue the communication via our email – info@shufflehound.com
Can you email us the link of your website, the deadline for this project, as well as the available budget?Best regards,
Shufflehound team
Looks like we manage to fix the issue, can you confirm it? 🙂
Great to hear that the issue is fixed! 🙂
Nice to hear that! 🙂
Most likely it comes from one of your WordPress plugins. We just saw that you have a large amount of plugins therefore it should be one of them. If it is possible please try to deactivate some plugins and see if the issue goes away.
Hi there,
We just saw your website and can you please let us know which section we need to test?
Best regards,
Shufflehound team
Hi there,
It could be related to the WordPress hosting settings.
Can you please share your login data to your website in the private field? Then we could try to debug it.
Best regards,
Shufflehound team
Thank you.
Looks like we managed to fix this issue with custom JS code in the theme settings. Can you confirm that? 🙂
Thank you for the login data.
Just to clarify – which website section we need to test?
We improved cookies message and mobile header white space issue (which we could confirm in our testing site).
Can you please clear the website cache and see if it is fixed? We couldn’t successfully clear JavaScript file cache.
Hi there,
If you have the latest theme version then page the demos should be available under admin dashboard “Jevelin > Import Demo” (plugin installation might be required).
There you should see all our landing examples. 🙂
Best regards,
Shufflehound team
Nice to hear that the issue is fixed! 🙂
Nice to hear that issue is fixed! 🙂
Thank you, looks like we managed to fix this issue by adding small CSS snippet in the theme settings. 🙂
Can you confirm it?
Hi there,
We haven’t seen this kind of issue yet.
It seems that this kind of issue should be coming from some kind plugin instead of the theme.
Can you share login data to your website in the private field? Then we could try to debug it.
Best regards,
Shufflehound team
Can you please share them again? Looks like login data didn’t add successfully as we don’t see it.
Hi there,
It is hard to say why that could happen.
Can you please share your website link, so we can inspect this further?
Best regards,
Shufflehound team
We are glad that we could help! 🙂
