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    in reply to: Private: Test

    Hi there,

     

    Main theme developer here.

     

    We will add Linkedin and try to fix hamburger menu issue in the next theme version, which will be live in the first half of the next week.

    Hi there,

    Main theme developer here.

     

    Sorry to hear that. ๐Ÿ™

     

    We have tried multiple fixes for your specific issue, though none of them have successfully fixed it till now. We will add more fixes on the next Jevelin update, which should be live in the upcoming days (tomorrow or day after that). Hopefully we will finally fix it.

     

    Also can you please renew access data to your website? We would like to test it directly from your site, but it can’t be accessed anymore with login details in previous replies.

     

    Best regards,
    Shufflehound team

    • This reply was modified 5 months, 2 weeks ago by Shufflehound.
    • This reply was modified 5 months, 2 weeks ago by Shufflehound.
    • This reply was modified 5 months, 2 weeks ago by Shufflehound.
    • This reply was modified 5 months, 2 weeks ago by Shufflehound.

    Hi,

     

    Sorry for this inconvenience.

     

    We had issues with CDN (Content Delivery Network) file cache.

    Now files are finally updated and both WPbakery page builder and Slider Revolution plugin installations should be fixed.

     

    Before installing both plugins it is recommended to uninstall Revolution Slider plugin. That will fix WPbakery page builder plugin not available for installation issue.

    Hi,

     

    Sorry for this inconvenience.

     

    We had issues with CDN (Content Delivery Network) file cache.

    Now files are finally updated and both WPbakery page builder and Slider Revolution plugin installations should be fixed.

     

    Before installing both plugins it is recommended to uninstall Revolution Slider plugin. That will fix WPbakery page builder plugin not available for installation issue.

    Hi,

     

    Sorry for this inconvenience.

     

    We had issues with CDN (Content Delivery Network) file cache.

    Now files are finally updated and both WPbakery page builder and Slider Revolution plugin installations should be fixed.

     

    Before installing both plugins it is recommended to uninstall Revolution Slider plugin. That will fix WPbakery page builder plugin not available for installation issue.

    • This reply was modified 7 months, 2 weeks ago by Shufflehound.

    Solution for this topic

    Hi,

     

    Sorry for this inconvenience.

     

    We had issues with CDN (Content Delivery Network) file cache.

    Now files are finally updated and both WPbakery page builder and Slider Revolution plugin installations should be fixed.

     

    Before installing both plugins it is recommended to uninstall Revolution Slider plugin. That will fix WPbakery page builder plugin not available for installation issue.

    • This reply was modified 7 months, 2 weeks ago by Shufflehound.

    Education demo is installed.

     

    We had issue with image installation from multiple different servers, so it is possible that content importation issue could also be related to your server hosting. After installation we manually added most of main demo images.

    We are really sorry for that. ๐Ÿ™

     

    We’re currently working on it and demo should be ready after a few hours.

    Topic will be updated when demo will be ready.

    Hi,

     

    We are now investigating this issue with our hosting providers, hopefully they will manage to improve this.

     

    About demo manual installation, would you like us to install Education demo based on WPbakery page builder or Unyson Page Builder?

     

    Best regards,

    Shufflehound team

    Solution for this topic

    Hi there,

     

    This is a know issue in the latest slider revolution plugin versions.

    Please take a look here – https://support.shufflehound.com/forums/topic/slider-revolution-wont-show-slides-in-6-x-versions/

     

    Let us know if that fixes your issue. ๐Ÿ™‚

     

    Best regards,

    Shufflehound team

    Hi there,

     

    Nice to hear that you managed to fix this issue. ๐Ÿ™‚

    At the moment we don’t provide other support methods, but we can help you here.

     

    So how can we help you?

     

    Bestย  regards,

    Shufflehound team

    Hello,

     

    We just create a new gillion beta version, where hopefully this issue will be fixed.

    Please download it bellow and let us know if the issue is fixed.

     


    Please login to access this file

     

    Best regards,

    Shufflehound team

    WPbakery page builder update is live and can be downloaded bellow:


    Please login to access this file

    Solution for this topic

    Hello,

     

    Sorry for this inconvenience.

     

    It was pretty hard to find a solution for this issue, but it looks like we got it.

    This issue could be related to your Cloudflare setup asย  in page source we can see that you haveย “Rocket load” option enabled.

     

    Therefore please go to your Coudflare account, find the option “Rocket load” and disable it.

     

    Let us know if that fixed your issue.

     

    Best regards,

    Shufflehound team

    Hi there,

     

     

    Sorry to hear that you have an issue with our theme.

     

    Please try out latest beta version bellow and let us know if the issue if fixed.


    Please login to access this file

     

    Best regards,

    Shufflehound team

    Solution for this topic

    Hi there,

     

    Sorry for this issue, it could happen due to one of our tweaks, which improves theme loading performance.

     

    Issue should be fixed in the latest theme beta version bellow:


    Please login to access this file

     

    Let us know if the issue is fixed, so we can update it in Themeforest for all theme users. ๐Ÿ™‚

     

    Best regards,

    Shufflehound team

    in reply to: Notice issue

    Solution for this topic

    Hi there,

     

    Sorry for this issue, it could happen due to one of our tweaks, which improves theme loading performance.

     

    Issue should be fixed in the latest theme beta version bellow:


    Please login to access this file

     

    Let us know if the issue is fixed, so we can update it in Themeforest for all theme users. ๐Ÿ™‚

     

    Best regards,

    Shufflehound team

    Solution for this topic

    Did you also clear browser cache with like Ctrl+F5 combination? Because we could replicate your issue, but after this fix it is working fine for us.

    Hi there,

     

    Thank you for reporting this issue.

    Please test if it is fixed in this version bellow:


    Please login to access this file

     

    Best regards,

    Shufflehound team

     

Viewing 20 posts - 1 through 20 (of 808 total)