Shufflehound profile

Home Forums Shufflehound

Forum Replies Created

Viewing 20 posts - 1 through 20 (of 822 total)
  • Author
  • We found the issue what caused it and now it should work just fine with Polylang plugin. πŸ™‚

    Fix will also be included in the next Jevelin update.

    in reply to: Bug with demo import

    The issue should be fixed in the below latest beta version of the theme, so please update the theme as described here – https://support.shufflehound.com/updating-theme/

     


    Please login to access this file

     

    Let us know if the issue is fixed πŸ™‚

    in reply to: Logo won’t update

    Solution for this topic

    The issue should be fixed in the below latest beta version of the theme, so please update the theme as described here – https://support.shufflehound.com/updating-theme/

     


    Please login to access this file

     

    Let us know if the issue is fixed πŸ™‚

    This version fixes error message that appears when Elementor page builder is not active. It also adds Elementor to the required plugin list, but that is mostly meant for new users as we are now moving to Elementor page builder due to many improvements.

    But of course if you are using WPBakery page builder then there is no need to install Elementor page builder.

    Hotfix update is available below that should fix this issue.


    Please login to access this file

    Hotfix update is available below that should fix this issue.


    Please login to access this file

    Solution for this topic

    The issue is resolved in the below latest version of theme so please update the theme as described here https://support.shufflehound.com/updating-theme/

    Issue cause was compatibility issue with PHP 5.6 version.

     


    Please login to access this file

    The issue is resolved in the below latest version of theme so please update the theme as described here https://support.shufflehound.com/updating-theme/

    Issue cause was compatibility issue with PHP 5.6 version.

     


    Please login to access this file

    Nice to hear that. πŸ™‚

    Good news πŸ™‚ – we found the issue that cause most of the issue: demo importer doesn’t replace content (for example, if page with ID 100 exists then demo importer won’t add that page). Therefore when you installed multiple of our demos, then the issue was that pages were just skipped due to old content.

     

    We managed to improve this – demo main content will only look for page slug (for example, “home-beauty”) and if that won’t exist then content will be added. Also we added notice about this, so users can keep that in mind. There are plans to improve this even further, but we can’t give any ETA about that.

     

    About your demos, looks like we managed to install all of them.

    • This reply was modified 11 months, 2 weeks ago by Shufflehound.

    Ok, we think that WPBakery Page Builder should work just fine, so we will try that first.

     

    1 . We will now test these demos locally (in our demo server) making sure that there are now issues and fix if we will found something.

    2. Then we will install all these demos in WPBakery Page Builder versions on your server and make sure that content installs (ideally without custom importing).

    3. Notify you here when it is doneΒ  πŸ™‚ (hopefully we will manage to do that in a few hours)

    Thank you, I will take a look. πŸ™‚

    Are you interested only on Unyson builder content or WPBakery Page Builder content also would work for you?

    Also which specific demo you would like us to install?

    We can see that you already posted feedback in Themeforest comment.

    As we are finishing latest update, we would also include fix for this issue. Can you give us access data to your website, so we can troubleshot from there? That would be much faster

    Hi there,

     

    Sorry to hear that you are having issues with our theme.

    At the moment there are multiple WordPress 5.5 related issues that we are fixing right now and update should be live in upcoming hours.

    Also we are working on multiple specific demo installation issues like Education and Crypto demos that soon will have new demo contents to install. Beside that all demos installs just fine in our demo servers, so it is possible that the issue is due to connect issue between hosting and our server. That we are also inspecting.

     

    Can you please tell us which demo contents won’t install for you?

     

    Best regards,

    Shufflehound team

    Attachment test

    Attachments:
    You must be logged in to view attached files.
    in reply to: Private: Test

    Hi there,

     

    Main theme developer here.

     

    We will add Linkedin and try to fix hamburger menu issue in the next theme version, which will be live in the first half of the next week.

    Hi there,

    Main theme developer here.

     

    Sorry to hear that. πŸ™

     

    We have tried multiple fixes for your specific issue, though none of them have successfully fixed it till now. We will add more fixes on the next Jevelin update, which should be live in the upcoming days (tomorrow or day after that). Hopefully we will finally fix it.

     

    Also can you please renew access data to your website? We would like to test it directly from your site, but it can’t be accessed anymore with login details in previous replies.

     

    Best regards,
    Shufflehound team

    • This reply was modified 1 year, 6 months ago by Shufflehound.
    • This reply was modified 1 year, 6 months ago by Shufflehound.
    • This reply was modified 1 year, 6 months ago by Shufflehound.
    • This reply was modified 1 year, 6 months ago by Shufflehound.

    Hi,

     

    Sorry for this inconvenience.

     

    We had issues with CDN (Content Delivery Network) file cache.

    Now files are finally updated and both WPbakery page builder and Slider Revolution plugin installations should be fixed.

     

    Before installing both plugins it is recommended to uninstall Revolution Slider plugin. That will fix WPbakery page builder plugin not available for installation issue.

    Hi,

     

    Sorry for this inconvenience.

     

    We had issues with CDN (Content Delivery Network) file cache.

    Now files are finally updated and both WPbakery page builder and Slider Revolution plugin installations should be fixed.

     

    Before installing both plugins it is recommended to uninstall Revolution Slider plugin. That will fix WPbakery page builder plugin not available for installation issue.

    Hi,

     

    Sorry for this inconvenience.

     

    We had issues with CDN (Content Delivery Network) file cache.

    Now files are finally updated and both WPbakery page builder and Slider Revolution plugin installations should be fixed.

     

    Before installing both plugins it is recommended to uninstall Revolution Slider plugin. That will fix WPbakery page builder plugin not available for installation issue.

    • This reply was modified 1 year, 8 months ago by Shufflehound.
Viewing 20 posts - 1 through 20 (of 822 total)