Forum Replies Created
Hi there,
If the issue is only for older images (added before the installation) you can try to use Force Regenerate Thumbnails by regenerating all the small images for all the images.
Let us know if that works!
Best regards,
Shufflehound team
We are glad that it worked! 🙂
About the dropdown color you may try to change it under Jevelin Settings (at the topbar) > Styling > Dropdown / Menu (section) and try to adjust colors there for your liking.
Let us know if that works! 🙂
Should be fine as currently there are only two changes different from the latest stable version.
Hi there,
Can you please attach a screenshot of the issue and also can you please give us a link to this exact page?
Best regards,
Shufflehound team
You are welcome! 🙂
Thank it is working now!
About the issues:
- We can create a custom CSS for that. Just let us know which colors you want to see
- Can you please let us know which exact border you want to remove?]
- Please try to go to Jevelin Settings (at the topbar) > Header > Logo Sizes and set it to Manual and try to adjust sizes. Let us know if that works
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
We are not sure if we fully understand the issue. So we have attached a similar screenshot as in your first reply. Can you please describe more about the issue we need to fix for your website? Maybe you can add more screenshots where we can see exactly what needs to be fixed.
Best regards,
Shufflehound team
This issue should fix itself after the next automatic update check (it usually happens once per day).
Otherwise, we attached a screenshot of what exactly needs to be done to fix it now:Hi there,
We added an icon mobile alignment option in the latest theme beta version below:
Please try it and let us know if that fixes the issue. 🙂
Best regards,
Shufflehound team
Hi there,
We just logged in to your website, re-checked the updates, and it installed fine.
So the issue seems fixed. 🙂
Best regards,
Shufflehound team
Yes, sure you can roll back the previous version if needed. There are no real differences between beta and production other than this version is not yet tested by theme users.
We made some changes on our end and the copyright formatting should work better with this update.
Hi there,
Please go to Dashboard > Updates and click on Check Again.
After that updating should work just fine.
Best regards,
Shufflehound team
Hi there,
Please go to Dashboard > Updates and click on Check Again.
After that updating should work just fine.
Best regards,
Shufflehound team
Yesterday we had some issues with our server and now it should be fixed.
If you have another issue, please create a separate ticket, so we can keep this organized! 🙂
Hi there,
Sorry for our late response.
We might have missed it, but we can’t find a login link for your website. Can you please share it with us?
Best regards,
Shufflehound team
We re-checked the update and it installed just fine.
Seems that the issue is fixed! 🙂
Currently, you can just raise a ticket as WPBakery page builder updates aren’t too often. In meantime, we will think about a better solution 🙂
We created a new beta version, which might fix this issue for you below:
Please test it and let us know if that works! 🙂
Hi there,
Is it working now?
If not, would it be possible for us to login into your website to debug it?
Best regards,
Shufflehound team
