Forum Replies Created
You are welcome! 🙂
Hi there,
We have just added it to the latest Jevelin beta version:
Could you please check if it works?
Best regards,
Shufflehound Team
Hi there,
We have just added it to the latest Jevelin beta version:
Could you please check if it works?
Best regards,
Shufflehound Team
Thank you for your understanding.
We understand that.
Unfortunately, it seems that you raised a dispute and the refund request has been locked and transferred to Themeforest support. Therefore, we will need to wait for them to review it. We will let them know to confirm your request if they contact us.
Hi there,
Apologies for our delayed response.
It appears that the site content has been switched to a different theme. Is that correct?
Best regards,
Shufflehound Team
Hello,
Oh, WooCommerce too frequently updates its files, often only changing the version number. We will add this to our to-do list to address the issue.
Regarding the layout, it is controlled by the container class, which uses margin and max-width attributes to adjust page width. If necessary, we can create custom CSS to override these settings. Just let us know for which devices what exact margin changes you want to make.
Best regards,
Shufflehound Team
Hi there,
Apologies for our delayed response.
Just to confirm, are you currently using the latest version of the theme available?
Additionally, we recommend trying out Yoast SEO or similar SEO settings for added optimizations and useful features.
Best regards,
Shufflehound Team
Hello there,
If necessary, you have the option to completely overwrite the page content using the Elementor page builder. That should give you the flexibility to customize the portfolio page with any desired content. Currently, this seems to be the the only method available for achieving this.
Best regards,
Shufflehound Team
Sure, but we’ll need to figure out how to replicate the issue.
It seems to be working fine on our end at the moment. We’ve attached a screenshot below for your reference:
You are welcome! 🙂
Hello,
Yes, we were able to confirm this issue.
Could you please disable any performance optimization plugins temporarily to see if that resolves the problem? Such plugins can often cause similar issues.
Additionally, could you confirm if your theme is updated to the latest version?
Best regards,
Shufflehound Team
Hello,
Could you please try disabling the AMP plugin and let us know if that resolves the issue?
Best regards,
Shufflehound Team
Hello,
Apologies for the delayed reply.
Could you provide us with more details about what you meant by “hover box carousel”? An example would be really helpful for us to understand it better.
Best regards,
Shufflehound Team
Hello,
It appears that the link to the accordion contains
?amp, which could be causing the issue. Removing this from the link should resolve the problem. Additionally, we recommend disabling the AMP plugin entirely, as it has recently been causing more issues than it resolves.Best regards,
Shufflehound Team
Hello,
First, please ensure that you are using the correct ThemeForest account (if you have multiple accounts). If that doesn’t help, we suggest contacting ThemeForest support for additional help.
Best regards,
Shufflehound Team
Hello,
You might consider disabling the parallax effect, as it tends to stretch images more than usual. Alternatively, using larger images for the background could also resolve the issue.
Best regards,
Shufflehound Team
Hello,
We have just tested your site but to assist you more accurately, could you please provide a screenshot? This will help us better understand the issue.
If the issue is that the padding seems too large, you can easily adjust it. Just use the responsive padding options for the row elements to get it looking just right.
Best regards,
Shufflehound Team
Hello,
Can you please let us know if you’ve applied any custom styling to your website, such as modifications to our theme CSS?
Best regards,
Shufflehound Team
