Forum Replies Created
Hello,
Thank you for your detailed response and feedback. I understand your concern regarding the PageSpeed Insights score, particularly on mobile. To better assist you, could you please provide access to your website so I can take a closer look and diagnose the issue more thoroughly? You can provide it in the private information field.
Looking forward to hearing from you!
Best regards,
Shufflehound teamHello,
You’re welcome! 🙂 I’m glad to hear that everything worked out with the Slider Revolution.
Best regards,
Shufflehound teamHello,
Thank you for reaching out, and we’re sorry to hear about the performance issues. We’re here to help!
To improve your site’s speed and address the slow editing issue, we recommend the following steps:
- Use a Caching Plugin: If you haven’t already, install a caching plugin like WP Super Cache, WP Rocket or W3 Total Cache. This helps reduce load times by storing a version of your site for faster access.
- Combine CSS/JS Files: Use a plugin like Autoptimize to combine and minify CSS and JavaScript files, which can improve site performance.
- Hosting: Make sure your hosting plan supports WooCommerce performance needs, especially if you plan to have many products.
- Update Everything: Ensure your WordPress, theme, plugins, and WooCommerce are updated to their latest versions. Also, please check your PHP version—upgrading to a newer version (PHP 8 or above) can significantly boost performance if you’re using an older version.
Please try these suggestions and let us know if the issue improves.
Best regards,
Shufflehound teamHello,
We’re sorry to hear the issue persists. From our real-time testing, your website appears to load quite smoothly. However, when it comes to PageSpeed Insights scores, particularly for mobile, these tests are tested on slow network speeds, which can greatly impact the results, especially if your site includes large images or videos.
Here are some additional steps we recommend:
- Optimize Images: We noticed several large images on your homepage (e.g., 460kb, 400kb, 173kb). Compress or resizes these further to help improve load times.
- Disable Background Videos: The video on your homepage seems quite heavy and may be affecting the score. Try disabling it and test the impact on your score.
Please give these suggestions a try and let us know if they make a difference!
Best regards,
Shufflehound teamHello,
Thank you for the update! We’re glad to hear you found the solution. 🙂
Best regards,
Shufflehound teamHello,
Thank you for reaching out. We’re sorry to hear about the issue you’re facing with the Slider Revolution.
Please try the following steps to resolve the issue:
- Reinstall Slider Revolution: Sometimes, plugin files can become corrupted. Please try reinstalling the Slider Revolution plugin by deactivating and deleting it, then reinstalling it again.
- Clear Cache: If you’re using any caching plugins, try clearing your site cache as it might be displaying outdated content.
- Update Everything: Ensure your WordPress, theme, and plugins are updated to their latest versions.
If the issue persists, please share temporary access to your site so we can take a closer look.
Best regards,
Shufflehound teamHello,
That’s strange that the Portfolio section didn’t work without Unyson activated, we will need to investigate this further. It’s great to hear you found a solution by using WPBakery Page Builder! Thank you for sharing that workaround. We’ll keep looking into this to see if there’s a possible solution on our side.
If you need any further assistance, feel free to reach out.
Best regards,
Shufflehound TeamHello,
In the previous update, we have made changes to ensure the Portfolio section works without the Unyson framework being active. It seems a few additional adjustments were needed, but it should now work fine in the latest beta version. Please give it a try:
Regarding the featured image issue, it seems the bug is coming from Unyson, and unfortunately, we currently don’t have a fix other than migrating to Redux, where the Portfolio works correctly. We will keep working on a solution, but there are limitations on what we can address from the theme side.
Best regards,
Shufflehound TeamHello,
Could you please confirm if you’ve tried disabling the Unyson plugin as previously suggested? This step can help determine if the issue is related to Unyson.
Best regards,
Shufflehound TeamThe issue might be related to the Unyson framework. I have tested it on our demo site using the Redux framework, and everything worked as expected. Could you please try temporarily disabling the Unyson plugin and then check if the featured image saves correctly?
You might need the latest beta version to make portfolio work without Unyson and Redux:
Let us know how it goes.
You are welcome! 🙂
Hello,
Thank you for your patience. We’ve added further improvements for WordPress 6.6 in the latest theme update.
Please update to the latest version and check if the save button issue is resolved. If the problem persists, kindly let us know, and we’ll continue to assist you.
Best regards,
Shufflehound TeamHello,
Thank you for reaching out. Please try updating to the latest beta version of Jevelin, as it includes several fixes for compatibility with WordPress 6.6, which may resolve the issue with the featured image not saving:
If the problem persists after updating, feel free to let us know, and we’ll gladly assist you further.
Best regards,
Shufflehound TeamHello,
Thank you for your understanding. We’ve done significant work to ensure that our theme continues to function after the Unyson plugin was abandoned. This includes fixing bugs that affected existing Unyson users and making it possible to switch to the new page builder and framework.
You can continue using Unyson if it’s working for your site. If you need any help with this, feel free to reach out.
Best regards,
Shufflehound TeamHello,
Thank you for reaching out and for providing detailed information about the issues you’re facing with Elementor 3.0 and the Haste theme.
We apologize for the inconvenience caused. We’ve released a new update for the Haste theme that includes fixes for the issues you’ve mentioned, such as the sticky sidebar functionality and compatibility with Elementor’s DOM improvements. Additionally, we’ve addressed the Swiper library conflict, allowing the theme to function properly without needing to downgrade.
Please update the theme to the latest version and let us know if you encounter any further issues. We’re here to help! 🙂
Best regards,
Shufflehound teamHello,
Thank you for your patience and for providing the website link.
It looks like the custom CSS modifications are causing the scaling issues on different screen sizes. Specifically, the following custom script seems to be affecting the layout on tablets and laptops:
#content .wpb-content-wrapper { display: inline-block; -webkit-transform: translatex(12px) translatey(-38px); -ms-transform: translatex(12px) translatey(-38px); transform: translatex(12px) translatey(-38px); }For mobile devices, there might be additional custom CSS impacting the layout. Since this is related to custom changes, it falls outside of our scope of support. However, I recommend reviewing the custom CSS and testing it across different devices to identify the specific changes needed.
Let us know if you need further assistance, and we’ll do our best to guide you!
Best regards,
Shufflehound teamHello,
Thank you for your patience, and great catch on the issue regarding emojis. We’ve been working on a server-side fix for this, and it should now be live. Please try importing the demo again and let us know if the issue is resolved. 🙂
Best regards,
Shufflehound TeamYou are welcome! 🙂
Hello,
Thank you for reaching out and for your kind words about the Jevelin theme! 🙂
To help you with the scaling issue, could you please share a link to your website? This will allow us to take a closer look at the specific areas that are not displaying well on smaller screens.
If you are using Slider Revolution or custom content blocks, you may need to adjust the settings specifically for mobile devices. Our pre-built demos already include optimized responsive settings, so we recommend using those as a base and customizing from there. However, if you’ve created custom content, manual adjustments to responsive settings may be necessary to achieve the best appearance across all screen sizes.
Best regards,
Shufflehound teamHello,
Thank you for reaching out and sharing the details. It looks like you’re almost there with your sticky header. You can indeed resolve this with some custom CSS. Please try adding the following code:
#page-container .sh-sticky-header-active .sh-nav > li.menu-item > a { color: #474747 !important; }This should change the navigation item font color when the sticky menu is active. If you need further assistance, feel free to reach out! 🙂
Best regards,
Shufflehound team
