Forum Replies Created
Hi there,
Sorry for our late reply.
We just checked your website and we couldn’t replicate the header issues on the mobile. Did you manage to fix it?
Also we can see that the check icons are showing in the reviews now.
Best regards,
Shufflehound team
You are welcome! 🙂
Hi there,
If you could share your site login details, that would help a lot! (you can share them in the private information field).
Sure! You can remove the WPBakery page builder, if you have built your page content only on the Elementor page builder. This might could also make your website load faster too.
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
You can add this custom CSS below to the Gillion settings > Custom CSS/JS:
.blog-list.blog-style-masonry .post-categories a:nth-child(n+4) { display: none; }Let us know if that helps! 🙂
Best regards,
Shufflehound team
Hi there,
Can you please share a link to a page where you want to remove it? That would help us to inspect your current website setup.
Best regards,
Shufflehound team
Hi there,
Sorry for our late reply.
Can you please share a link to your website, so we can inspect it further?
Also you have tried changing copyright text under Jevelin Settings > Footer?
Best regards,
Shufflehound team
Hi there,
We recommend importing that demo content under the Jevelin (admin sidebar) > Import Demo and the adjusting it from there. That should be the easiest way to achieve that.
Best regards,
Shufflehound team
Hi there,
Can you please share a link to your website, so we can inspect your setup?
Best regards,
Shufflehound team
Hi there,
Sorry for our late response.
We recommend upgrading to the Redux framework plugin under Gillion (left sidebar) > Framework Upgrade and following the steps.
Let us know if that helps! 🙂
Best regards,
Shufflehound team
Hi there,
That is a good question as we just tested the Google maps element and it was working just fine for us.
We recommend disabling performance optimization plugins and see if that helps.
Also we couldn’t access your website with your provided data, as it shown incorrect password. Can you please check it?
Best regards,
Shufflehound team
Hi there,
We have created a new beta version, which should fix those issues below:
Please test it and let us know if that works. 🙂
Best regards,
Shufflehound team
You are welcome!
Hi there,
If the issue persist after switching to the default theme, then it isn’t related to the Jevelin theme. And in this case we recommend disabling plugins one by one and seeing if that helps or contacting your hosting support.
Best regards,
Shufflehound team
You are welcome! 🙂
Hi there,
The latest WPBakery Page Builder update, version 7.2, is not included in the most recent theme update. Therefore, we have attached the plugin file for you below.
Best regards,
Shufflehound Team
Hello,
It’s difficult to help with the issue without additional information.
Could you please check the PHP error logs and let us know of the exact error you are encountering? This would be greatly helpful.
Best regards,
Shufflehound TeamHi there,
That is indeed strange.
To help you better, could I request the login details to your website? You can share the credentials in the private information field.
Best regards,
Shufflehound Team
Hi there,
First of all can you please try disabling performance optimization plugins and see if that helps?
Best regards,
Shufflehound team
