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Hello,
Thank you for reaching out and providing the details.
It seems that recent changes in WordPress 6.6 may have affected the visibility options for the main post image in the Jevelin theme. We have released an update that includes improvements to address this issue. Please update your theme to the latest version below:
After updating, you should regain the ability to show or hide the main post image in your articles. If you continue to experience problems, please let us know and we’ll be happy to assist further. 🙂
Best regards,
Shufflehound teamHello,
Unfortunately, there isn’t an automated plugin to convert Unyson Page Builder content to WPBakery Page Builder. However, you can continue using the Unyson framework if your site functions well with it. If you’d prefer to switch fully to WPBakery, you would need to manually recreate each page.
Let us know if you need further assistance with this!
Best regards,
Shufflehound TeamHello,
We apologize for the delay in responding to your previous ticket and the inconvenience you’re facing. We’ve just replied to your original ticket, so please check it for further assistance.
Best regards,
Shufflehound teamHello,
I’m sorry you’re experiencing issues with your fonts. This is likely because your theme hasn’t been updated to the latest version. Updating should resolve the problem, especially since the Unyson framework has been deprecated. Please follow these steps:
- Update via Dashboard (if you have activated your license there):
- Go to
Dashboard > Updatesin your WordPress admin area. - Check for available updates for your theme and install them.
- Go to
- Download Latest Update from ThemeForest (if your theme version doesn’t support dashboard updates):
- Log in to your ThemeForest account.
- Navigate to your downloads and find the latest version of your theme.
- Download the update and follow the theme’s instructions to install it.
- Clear Cache:
- After updating, clear your browser and site cache to ensure all changes take effect properly.
If you continue to experience issues after updating, please let us know, and we’ll be happy to assist further. 🙂
Best regards,
Shufflehound TeamHello,
I apologize for the delayed response. The “Open link in a new window/tab” option should still be available when editing your menu items. I have attached a screenshot below showing where you can find it.
Please follow these steps:
- Navigate to
Appearance > Menusin your WordPress dashboard. - Click on the Screen Options tab in the top right corner.
- Ensure that the Link Target option is checked.
- Expand the menu item you want to edit, and you should now see the “Open link in a new window/tab” checkbox available.
If the option still isn’t visible, could you please let us know which theme framework you are using—Unyson or Redux? This will help us provide more specific assistance.
Best regards,
Shufflehound TeamHello,
Sorry for the late response.
Thank you for providing the detailed error logs. It appears that the issues are related to the Unyson framework, which is no longer actively maintained and may not be fully compatible with PHP version 8.0.30.
To resolve these errors, please consider the following steps:
- Upgrade to Redux Framework:
- Navigate to Jevelin > Framework Upgrade in your WordPress dashboard.
- Note: Upgrading to Redux is only possible if your site’s content was not created using the Unyson page builder. If you have used Unyson for building your pages, switching to Redux will require manually recreating your content with a different page builder.
- Switching Page Builders:
- If you decide to move away from Unyson, consider using WPBakery or the Block Editor for building your pages. These alternatives are well-supported and offer robust features.
- Be aware that switching page builders will require you to manually rebuild your existing content to ensure compatibility.
- PHP Version Compatibility:
- If upgrading the framework or switching page builders is not possible at the moment, you might consider temporarily downgrading your PHP version to a supported one, such as PHP 7.4. This can help ensure compatibility while you plan the necessary updates.
Please let us know if you need any further assistance or have any questions during this process.
Best regards,
Shufflehound teamHello,
Sorry for the late response.
Thank you for providing your website details. After reviewing cejus.ar, it looks like your header is close to the desired design. To make further adjustments, you’ll need to modify the theme layout directly by editing the
inc/headers/header-3.phpfile.We recommend using a child theme for these modifications to ensure that your changes aren’t overwritten when the theme is updated. Please note that extensive customizations like layout changes and adding new blocks are beyond the scope of our standard support. You can also try the Yellow Pencil plugin for styling adjustments where possible.
Let us know if you need any further assistance!
Best regards,
Shufflehound teamHello,
Thank you for reaching out and for your kind words about Gillion! 🙂
Regarding the issue you’re experiencing with the “Blog Post Basic” element and pagination, please note that this module is designed to be used only once per page when the pagination option is enabled. Using multiple instances of this element with pagination on the same page can cause conflicts, leading to the behavior you’ve described.
To resolve this issue, we recommend using the “Blog Post Basic” element with pagination only once per page. Alternatively, you can disable pagination on additional instances of the element or consider using other elements that suit your layout needs without causing pagination conflicts.
Please let us know if you have any further questions or need additional assistance.
Best regards,
Shufflehound team
Hello,
Thank you for your patience. We’re happy to inform you that the stable version of Jevelin with the fix for WPBakery Page Builder will be released by tomorrow. Please look out for the update, and let us know if you need any further assistance.
Best regards,
Shufflehound team
Hi there,
Could you please provide us with a link to your website? This will allow us to review your current setup and see how far you’ve come with your customizations.
Best regards,
Shufflehound TeamI’m not sure if that plugin supports more in-depth logging.
One thing you could check is whether those pages and categories already exist from previous installation attempts. If they do, try deleting them and see if that resolves the issue.
Hi there,
Unfortunately, we only provide support in English. Could you please write your message in English?
Best regards,
Shufflehound TeamHi there,
To fully complete the update, you’ll need to manually convert all Unyson Page Builder pages to WPBakery Page Builder. This is necessary because when you disable the Unyson framework, its page builder is also deactivated.
Best regards,
Shufflehound TeamHi there,
Could you please let us know which version you’re currently running?
We have a beta version available with the latest updates, which you can download here:
Let us know if this helps. 🙂
Best regards,
Shufflehound TeamHi there,
Thanks so much for letting us know! We did have some issues with our CDN server, but everything should be back to normal now. We’re really sorry for any trouble this caused.
By the way, we’ve also replied to your other ticket, so feel free to check that out too!
Best regards,
Shufflehound TeamHi there,
Could you please try again?
We’ve made some fixes on our end that might fix it now.
Best regards,
Shufflehound TeamHi there,
Could you please try again?
We’ve made some fixes on our end that should resolve the issue.
We apologize for any inconvenience.
Best regards,
Shufflehound TeamHi there,
Could you please share a link to your website so that we can further inspect the issues? If you prefer, you can provide the link in the private information field.
Best regards,
Shufflehound TeamHi there,
Could you please share a link to your website so that we can further inspect the issues? If you prefer, you can provide the link in the private information field.
Best regards,
Shufflehound Team- Update via Dashboard (if you have activated your license there):
