Forum Replies Created
Hi there,
It appears that WooCommerce has released a new update since then.
We’ve rolled out a new beta update provided below:
Please give it a try and inform us if it resolves the issue.
Bets regards
Shufflehound team
Hi there,
We’ve identified a bug and have addressed it in the latest beta update provided below:
Please try it out and inform us if the issue has been resolved.
Best regards,
Shufflehound team
Could you please temporarily disable all the plugins and then attempt the update? This approach has resolved similar issues in the past. If that doesn’t work, we’re happy to log in to your website and investigate further. If you’re comfortable, please share the login details in the private information field.
Got it! We can recommend trying plugins listed here.
If none of them works, we can offer our custom development service for extra fee.
Hi there,
That is great that it works now! 🙂
Have you added the Mailchimp form ID inside the subscription widget? (in some cases there could be multiple ones, in multiple widget areas)
Best regards,
Shufflehound team
Hi there,
Could you please provide more specifics, such as where you are attempting to make the change and on which element? We’ve recently tested the default Portfolio element, and everything appeared to be working fine,
Best regards,
Shufflehound team
Hi there,
We’ve just tested it on our end, and the Google Maps functioned properly each time.
Could you please provide a link and, if possible, share the login details in the private information field? This will allow us to investigate the issue further.
Best regards,
Shufflehound team
Hi there,
Here is the latest beta version with that code modified (as we can’t remove it completely):
Please test it and let us know if that works.
Best regards,
Shufflehound team
Hi there,
It seems that we didn’t got them. Can you please try again? Or send it to [email protected]?
Best regards,
Shufflehound team
Hi there,
We haven’t encountered this issue before. Since it is coming from the WooCommerce plugin itself, we’re uncertain about our ability to fix it. We recommend reaching out to WooCommerce for assistance.
Best regards,
Shufflehound team
Hi there,
We’ve tested it again, and everything worked smoothly on our end. If you’re in the correct row, you should be able to upload the image under the “Background” block. The image should update even if it doesn’t display immediately.
If you’re comfortable sharing login details in the private information field, we’d be happy to make the change for you.
Best regards,
Shufflehound team
Hi there,
Please test our latest beta version below:
Let us know if that helps!
Best regards,
Shufflehound team
Hi there,
There could be several reasons for the issue after transferring the website to new hosting. We recommend checking if both the theme and the WPBakery page builder are up to date. However, since it worked before the transfer, it’s likely best to contact your hosting provider.
Best regards,
Shufflehound team
Great! We are glad that it worked
Those can be changed inside the files located:
- jevelin/framework-customizations/extensions/shortcodes/shortcodes/accordion/views/view.php – lines 59 and 105
- jevelin/single.php – line 42
Please note that we don’t recommend changing files directly but via the child theme.
Thank you!
It seems that you have installed a plugin, which might not be compatible with our theme. Can you please let know which guidelines did you follow?
Hi there,
Can you please share a link to your website, so we can inspect your website?
Best regards,
Shufflehound team
Hi there,
To swap heading tags (h3, h4, h5) with divs in our theme most likely would require custom changes to the code. However, it’s worth noting:
- Headings play a key role in SEO.
- Using divs over headings can impact search visibility and site accessibility.
If you’re set on this change, we can help to point on the files needed to be changed, but then we will need a link to your website, so we can see the setup.
Best regards,
Shufflehound team
The error related to mobile should have been fixed as we identified the cause.
The other issue, however, might be coming from another plugin, as the error location doesn’t appear to be from the theme itself.
Hi there,
Sorry for the late response.
We just tested your website and it seems that you managed to solve it?
Best regards,
Shufflehound team
