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  • If you are referring to the portfolio element used on this page https://jevelin.shufflehound.com/portfolio-page/trendy/ that is created using the portfolio element of the Unyson page builder as shown in the attached screenshots.

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    Hi @yaneu916,

     

    Thank you for your questions.

     

    1) I am having trouble hooking up my social media accounts on the gillion social word counter. Every time I try connecting the counter just disappears  See attachment

    Please try clearing and temporarily deactivating the cache that you are using on your website.

     

    Also, please make sure that you are using the latest version of the theme below.

     


    Please login to access this file

     

    2) The Instagram widget on the footer keeps saying error. Also, I want the Instagram title and the follow me button to be centered. See attachment

    Please try resolving it using the below solutions.

     

    https://support.shufflehound.com/forums/topic/instagram-has-returned-invalid-data/#post-51055

    https://wordpress.org/plugins/instagram-feed/

     

    3) How to reduce excerpts word count on blog pages? https://staging2.bestinsingapore.com/food/ see attachment.

    You can configure it in the theme settings as shown in the attached screenshot.

     

    4) This is a responsiveness issue. For the mobile view, I want to make the title larger and blog featured image smaller as well as removing the excerpts just for the mobile view only. See attachment.

    You can try achieving this using the Yellow Pencil editor in responsive mode as described in the below page.

     

    https://support.shufflehound.com/how-to-change-almost-any-element/

     

    5) How to add view counter for the trending blog post widget?

    You have to develop custom code to achieve it.

     

    Best regards,
    Shufflehound team

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    Hi @yaneu916,

     

    Thank you for your question.

     

    You can create it by editing and configuring the post settings as shown in the attached screenshot.

     

    Best regards,
    Shufflehound team

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    in reply to: Rating Post

    Hi @yaneu916,

     

    I hope you are well today and thank you for your question.

     

    It is not a tag but a category that is circled out in your shared screenshot so you have to add multiple categories to the post to display there.

     

    Best regards,
    Shufflehound team

    in reply to: Blog Tagging

    Solution for this topic

    Hi @penton.wong,

     

    I hope you are well today and thank you for your question.

     

    Those are footer widgets so you need to make changes in the footer widget area as shown in the attached screenshots.

     

    Best regards,
    Shufflehound team

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    It should be displayed as shown in the attached screenshot.

     

    Please check whether it displays on other pages on your website.

     

    If it displays on other pages then make sure that the page where it is not displayed is not set as Blog posts page in your website Reading Settings.

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    in reply to: Blog page

    Hi @aimfulmedia,

     

    I hope you are well today and thank you for your question.

     

    You can resolve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.

     

    Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code

     

    .product .sh-ratio-content {
        background-size: unset;
        background-repeat: no-repeat;
    }
    
    .woocommerce div.product div.images img {
        width: auto;
    }

     

    Best regards,
    Shufflehound team

    Hi @medeaweb,

     

    I hope you are well today and thank you for your question.

     

    To filter posts by categories, you have to create a blog page by assigning Blog template to it and then configure its Page settings.

     

    Best regards,
    Shufflehound team

    in reply to: Blog page

    Hi @farhadnik,

     

    I hope you are well today and thank you for your question.

     

    To achieve this, you have to develop custom code in the child theme of Jevelin theme.

     

    Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support

     

    If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5

     

    Best regards,
    Shufflehound team

    in reply to: Product page

    Solution for this topic

    Hi Elise,

     

    I hope you are well today and thank you for your question.

     

    You can create such a header by configuring the header template as displayed in the attached screenshots.

     

    Best regards,
    Shufflehound team

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    in reply to: Header setting

    Thank you for providing detailed information.

     

    I can see you are using an older version of Jevelin theme on your website so please update to the below latest version as described here https://support.shufflehound.com/updating-theme/

     


    Please login to access this file

     

    I can see two domains as below are being used on your website so could you please tell me what is their relations?

     

    https://yourwebsite.com.pl/

    https://yourwebsite.com/

     

    Also, this can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.

    Hi @erikj80303,

     

    I hope you are well today and thank you for your question.

     

    Could you please share the screenshot of the page edit screen where the Unyson page builder does not display?

     

    Also, please make sure that you have activated the Page builder extension of the Unyson plugin as shown in the attached screenshot.

     

    Best regards,
    Shufflehound team

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    Hi Rudy,

     

    I hope you are well today and thank you for your question.

     

    It seems you are using Jetpack plugin on your site so could you please try temporarily deactivating its Photon module on your site as shown in the attached screenshot?

     

    Also please try regenerating thumbnails on your site using the below plugin.

     

    https://wordpress.org/plugins/force-regenerate-thumbnails/

     

    Best regards,
    Shufflehound team

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    To achieve this, you have to develop custom code in the child theme of the Jevelin theme.

     

    Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support

     

    If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5

    You can achieve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.

     

    Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code

     

    .sh-nav > .menu-item > ul.sub-menu {
        width: 250px;
    }
    in reply to: width dropdown menu

    I am still not sure what type of restoration work is done and who did it on your website.

     

    To resolve the issues that occurred on your website, I need to know what caused it so could you please tell me a bit more information about the restoration work and who did it by sharing the screenshots?

    You are most welcome here 🙂

    Hi @retace,

     

    I hope you are well today and thank you for your question.

     

    Yes, we can achieve this developing custom CSS code.

     

    Could you please share your site URL where it’s displaying so that I can help you to achieve it?

     

    Best regards,
    Shufflehound team

    in reply to: width dropdown menu

    Hi @brainwave,

     

    I hope you are well today and thank you for your questions.

     

    Since the WPBakery Page Builder restoration two days ago my site is not working properly.

    I am not sure what you meant by “WPBakery Page Builder restoration” so could you please describe it a bit more?

    In the WP it says it’s a critical error and that I need to update WPBakery page builder, but as I didn’t purchase the license directly, I can’t do it. Can you please help me?

    You can update it by deleting the WPBakery page builder and reinstalling it from Admin Area -> Appearance -> Install Plugins

     

    Best regards,
    Shufflehound team

    You are always welcome here 🙂

Viewing 20 posts - 4,721 through 4,740 (of 26,111 total)