Forum Replies Created
Hi @borishar,
I hope you are well today and thank you for your questions.
I have selected a non-rounding option for the image, but the corners are still slightly round, how can I remove that? Look at the screenshot.
Please test it clearing and temporarily deactivating the WP Fastest cache that you are using on your website.
The empty space below the image is larger than above the image, how can that be fixed? Both on mobiles and desktop. Attaching a screenshot. You can see the space below is larger than above, but it shouldn’t be if I have no caption text.
You can reduce it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
#content figure.wp-block-image { margin-bottom: 0; }Best regards,
Shufflehound teamHi @Depremz,
I hope you are well today and thank you for your question.
Please try updating the theme to the below latest version as described here https://support.shufflehound.com/updating-theme/
If the issue still persists then would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporarily share me your site admin login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
Best regards,
Shufflehound teamHi @prasanthiq,
I hope you are well today and thank you for your questions.
Page Speed:
Why is the page speed so low without the AMP version? What can we do to minimize it?
There can be various other reasons why your site is loading slow as described in the following pages.
https://www.bitcatcha.com/blog/2015/10-frustrating-reasons-why-your-website-speed-is-slow/
https://www.pickaweb.co.uk/kb/website-running-slow/
https://gtmetrix.com/why-is-my-page-slow.html
You can improve your site performance as described in the following pages.
http://www.wpbeginner.com/wordpress-performance-speed/
https://codex.wordpress.org/WordPress_Optimization/WordPress_Performance
https://wpengine.com/blog/page-speed-wordpress-performance/
https://themetrust.com/test-wordpress-site-performance/
To optimize images and load them faster, you can use any of the following plugins.
https://wordpress.org/plugins/ewww-image-optimizer/
https://wordpress.org/plugins/wp-smushit/
Indexing:
Which version of the URL would be indexed? Normal (abc.com) or amp one (abc.com/amp)
Both the versions will be indexed.
Normal URLs will be returned to desktop users and AMP URLs will be returned to mobile users.
Will google index two version of a URL?
Yes, as said above.
Is the indexing different in Mobile and Desktop
Yes, as said above.
Redirect:
Does the normal URL gets redirected to the amp version, every time some one opens the URL in Mobile?
Yes, as said above.
What happens in the Desktop version?
As said above, normal URLs will be returned to desktop users.
Canonical Tags:
Canonical tags would be the same as the original URL. Amp version should not be a canonical tag. Please confirm
I am not sure about this so please contact the AMP support.
Tracking:
What are the limitations with AMP?
What metrics we can’t track with AMP?
Do we get separate data for a particular URL? – one the normal URL and one for the AMP version?
Is AMP tagging different than normal tagging?
I am not sure about this so please contact the AMP support.
Best regards,
Shufflehound teamCan you tell me the name of the files where I can find these tags?
See the attachments.
<h6> – readmore (home)
You will find it in the below theme file on line number 853 in the function gillion_post_share
/gillion/inc/helpers_blog.php
<h4> on Mega Menu (header)
On line number 55
/gillion/content.php
<h2> just beside the breadcrumb (sh-titlebar .sh-table) (single post)
On line number 34
/gillion/inc/templates/titlebar.php
<h3> comments
Dynamically displayed by the WordPress comments_template function which is called in the below theme file on line number 513
/gillion/single.php
The articles displaying first are posts that you have marked as sticky posts as shown in the attached screenshot and the sticky posts always display first.
Your shared link is not publicly accessible so I can’t access it.
It seems the elementor plugin that you are using on your website is causing the issue by overwriting font awesome icon CSS so could you please try temporarily deactivating the elementor plugin?
Nothing till now.
Hi Marton,
I hope you are well today and thank you for your question.
The theme displays the last section of the sidebar sticky.
To change this functionality, you have to develop custom code in the child theme of the Gillion theme.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/gillion-multiconcept-blogmagazine-theme/19470306/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
Best regards,
Shufflehound teamWe are trying to communicate with them via email.
Hi @olis,
I hope you are well today and thank you for your question.
I am not sure which element you are referring to so could you please share the page URL from your site where it is displaying so that I can help you?
Best regards,
Shufflehound teamThe Instagram element isn’t functioning correctly.
I am not sure which element you are referring to and what is not working so could you please describe it a bit more by sharing the screenshot?
Hi @lvekua,
I hope you are well today and thank you for your question.
You have to just click on the Arrows as shown in the attached screenshot.
Best regards,
Shufflehound teamHi @SaveATrain,
I hope you are well today and thank you for your questions.
1.Can you please go on mobile to:
https://www.saveatrain.com/blog/about-us/
I want to add to the menu, a button Homepage that would lead to my blog homepage
You can add a button to the menu as described in the below reply.
https://support.shufflehound.com/forums/topic/some-issues-with-the-theme/#post-56672
2. i have create this page http://www.saveatrain.com/blog/train-eurostar/
now i am interested to create another page http://www.saveatrain.com/blog/train-trenitalia/
is it possible to group them under lets say Railways and have that button ask as a category or dropdown to the 2 pages i mentioned?
By default in WordPress, you can’t assign a category to the pages but only to the posts.
Best regards,
Shufflehound teamHi @rlevine9,
I hope you are well today and thank you for your question.
I can see the gravity forms plugin is generating some javascript error on the page as shown in the attached screenshot causing the issue.
Could you please contact the gravity forms plugin support to resolve the error?
Best regards,
Shufflehound teamHi @domain81,
I hope you are well today and thank you for your question.
Please contact the ThemeForest support about this from where you have initiated the refund request.
Best regards,
Shufflehound teamI can see the home page on your website now as shown in the attached screenshot.
You can edit that page using WPBakery Page Builder.
I can see you are using an older version of the theme on your shared website so please update it to the below latest version as described here https://support.shufflehound.com/updating-theme/
Have you deleted the js_composer folder on your web server on the below path?
/wp-content/plugins/js_composer/
If the plugin doesn’t work for you then you have to develop custom code to achieve it.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
