Forum Replies Created
Hi @amir-hussein,
I hope you are well today and thank you for your question.
I have tested it on my test site and it’s working fine for me using the latest version of Gillion theme.
Please make sure that you have enabled it in the theme settings as shown in the attached screenshot and clear the cache that you are using on your website.
The Topbar does not display on mobile devices which is by design.
Best regards,
Shufflehound teamHi @brentworkinger,
I hope you are well today and thank you for your question.
Please make sure that you are using below the latest version of the theme.
Also, please make sure you are using the latest version of PHP on your server by referring to the information provided in the following pages.
https://www.wikihow.com/Check-PHP-Version
http://php.net/supported-versions.phpBest regards,
Shufflehound teamHi Tim,
I hope you are well today and thank you for your question.
I am not sure exactly why this is happening so could you please contact the WPML support to troubleshoot it?
Best regards,
Shufflehound teamHi @timmeulendijk,
I hope you are well today and thank you for your question.
Could you please clear and temporarily deactivate the W3 Total Cache that you are using on your website so that I can troubleshoot it?
Best regards,
Shufflehound teamHi @eklipseone,
I hope you are well today and thank you for your question.
You have to edit the header template by clicking on the Edit Header link as shown in the attached screenshot and then you can remove the button.
Best regards,
Shufflehound teamHi @davidoffvii,
I hope you are well today and thank you for your question.
Does the footer template display fine in your website admin area as shown in the attached screenshot?
Best regards,
Shufflehound teamI hope you are well today and thank you for your question.
Could you please share your site URL where it’s happening so that I can troubleshoot it?
Best regards,
Shufflehound teamHi Sophie,
I hope you are well today and thank you for your question.
Could you please share the page URL from your site where it is displaying so that I can help you?
Best regards,
Shufflehound teamHi @la.lotta,
I hope you are well today and thank you for your question.
The custom header template is created using WPBakery page builder so you can translate it using WPML as described below.
https://wpml.org/documentation/translating-your-contents/page-builders/
Best regards,
Shufflehound teamCould you please temporarily make your website publicly accessible so that I can test it on IE simulator?
I could not confirm the issue on my IOS device.
Could you please tell me which version of the browser and IOS you are using?
You can hide it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
@media (max-width: 900px){ #content .sh-heading-content em { display: none; } }Solution for this topic
Sorry to hear about the problem you are having.
It was temporarily server related problem causing this issue which is resolved now.
Could you please check whether the issue is resolved on your website?
Best regards,
Shufflehound teamSorry to hear about the problem you are having.
It was temporarily server related problem causing this issue which is resolved now.
Could you please check whether the issue is resolved on your website?
Best regards,
Shufflehound teamSorry to hear about the problem you are having.
It was temporarily server related problem causing this issue which is resolved now.
Could you please check whether the issue is resolved on your website?
Best regards,
Shufflehound teamSorry to hear about the problem you are having.
It was temporarily server related problem causing this issue which is resolved now.
Could you please check whether the issue is resolved on your website?
Best regards,
Shufflehound teamSorry to hear about the problem you are having.
It was temporarily server related problem causing this issue which is resolved now.
Could you please check whether the issue is resolved on your website?
Best regards,
Shufflehound teamPlease advise if you have more questions.
Have a fantastic day!
You are most welcome here 🙂
Hi @cosmowebwp,
I hope you are well today and thank you for your question.
You can try achieving this using the Yellow Pencil editor as described in the below page.
https://support.shufflehound.com/how-to-change-almost-any-element/
Best regards,
Shufflehound team
