Forum Replies Created
Hi @dirkvang,
I hope you are well today and thank you for your question.
You are using the image having smaller width so please use the image having larger width so that it displays full width.
To display sidebar beow it, please do not display sidebar on that page and instead display the widgets contacined in them using WPBakery page builder widgets element.
Best regards,
Shufflehound teamSolution for this topic
I can see you are using W3 total cache and Automptize cache on your site so could you please clear it and temporarily disable them so that I can troubleshoot it?
Hi @machoman69,
I hope you are well today and thank you for your question.
There is a concept of parent and child theme in WordPress. The gillion zip file is a parent theme and gillion child zip is a child theme.
You can get more information about this on the below page.
http://freewptp.com/why-and-how-to-create-wordpress-child-theme/
Best regards,
Shufflehound teamHi @powermonique,
I hope you are well today and thank you for your question.
Could you please share the page URL from your site where it is not displaying so that I can troubleshoot it?
Best regards,
Shufflehound teamHi @theblackliaison,
Sorry to hear about the problem you are having.
Could you please share the page URLs from your site where it is not working so that I can troubleshoot it?
Best regards,
Shufflehound teamHi @theblackliaison,
I hope you are well today and thank you for your question.
I am having a issue with YellowPencil not working on two of my pages created using WPBakery builder
Could you please share the page URL from your site where it is not working so that I can troubleshoot it?
Also, please tell me exactly what issue are you having by sharing the screenshots?
Best regards,
Shufflehound teamYou are most welcome here 🙂
Are you adding that background-position CSS yourself?
Yes, I am an HTML/ CSS developer.
You are developing custom code to achieve custom functionality which doesn’t work for you.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
Solution for this topic
I logged into your site and saw the page on your website is created using Unyson Page builder but it seems you tried to edit it using another page builder such as WPBakery Page Builder causing it to corrupt.
I used again the Unyson page builder and it’s displaying fine as shown in the attached screenshot.
You are using some incorrect custom CSS code on your website causing the above CSS code not to work so please try adding it on the top of your existing CSS code.
Hi @equipdigital,
I hope you are well today and thank you for your question.
Do you want to just change the position of the logo image or want to display a different logo image?
Best regards,
Shufflehound teamHi Mike,
I hope you are well today and thank you for your questions.
I visited your shared site and it seems working fine for me as shown in the attached screenshot.
Is the issue resolved now?
Best regards,
Shufflehound teamYou are always welcome here 🙂
You are most welcome here 🙂
Hi Rudy,
I hope you are well today and thank you for your question.
It seems from your shared screenshot that the glitch is occurring because you have created the project content using the WPBakery page builder but currently not using it for projects.
Please make sure you are using and enabled the WPBakery page builder for the projects in the WPBakery page builder settings or would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporary share me your site admin login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
Best regards,
Shufflehound teamHi @empowershop,
I hope you are well today and thank you for your question.
I can’t access your shared site as I only get the page as shown in the attached screenshot.
You can try fixing the issues as described in the below pages.
https://support.google.com/webmasters/answer/9063469?hl=en#viewport_not_configured
https://www.youtube.com/watch?v=Plgyn-CiLNc
Best regards,
Shufflehound teamHi @westyggx,
I hope you are well today and thank you for your question.
Could you please share the page URL from your site where it is displaying so that I can troubleshoot it?
Best regards,
Shufflehound teamHi Ruediger,
I hope you are well today and thank you for reporting it.
I could confirm the issue on my test site, therefore, I notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
Best regards,
Shufflehound teamI can see you are using an older version of the theme on your shared site so please update the theme on your site to the below latest version as described here https://support.shufflehound.com/updating-theme/ and see whether the issue gets resolved.
Thank you for sharing the site credentials but you didn’t share your site URL so could you please share it?
