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The issue is fixed in the below latest version of the theme so please update the theme as described here https://support.shufflehound.com/updating-theme/
The issue is fixed in the below latest version of the theme so please update the theme as described here https://support.shufflehound.com/updating-theme/
The issue is fixed in the below latest version of the theme so please update the theme as described here https://support.shufflehound.com/updating-theme/
The issue is fixed in the below latest version of the theme so please update the theme as described here https://support.shufflehound.com/updating-theme/
Hi @swerve_designs,
I hope you are well today and thank you for your question.
Just click on the “Dismiss this notice” link as shown in the attached screenshot.
Best regards,
Shufflehound teamSure, I will notify you here.
Hi Elton,
I hope you are well today and thank you for your question.
It seems you missed sharing the screenshot of the incorrect version so could you please share it?
Also, I visited your website and It seems you are using an older version of the theme on your website so please update it to the below latest version as described here https://support.shufflehound.com/updating-theme/
Best regards,
Shufflehound teamAs said earlier have you deactivated the Unyson plugin on your website If you have upgraded to the Redux framework?
If not then please try doing it.
I logged into your website and it displays fine for me as shown in the attached screenshot.
Could you please test it using a different browser?
You are most welcome here 🙂
You are most welcome here 🙂
Solution for this topic
When opening users link:
https://ar.wikipedia.org/wiki/%D9%86%D8%AC%D9%8A%D8%A8_%D9%85%D8%AD%D9%81%D9%88%D8%B8It converts to:
https://ar.wikipedia.org/wiki/نجيب_محفوظAnd when using that link there are no issues (at least for me)
Could you please use that link?
Then please make sure that the file has permission to read as described below.
https://www.malcare.com/blog/wordpress-file-permissions/
https://wordpress.org/support/article/changing-file-permissions/
I could confirm the issue on my test site, therefore, I notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
No, I didn’t get your sent login details.
Could you please share it again and also send it to [email protected] ?
You are using the latest version of the theme so no need to update as beta is the same as the latest theme version.
The logo displays fine for me on your shared website as shown in the attached screenshot.
Also, as said earlier If you have upgraded to the Redux framework then you have to deactivate the Unyson plugin on your website.
Could you please make sure that the google font file exists on the below path on your web server and is readable?
var/www/yourwebsite.me/wp-content/uploads/redux/google_fonts.json
Hi @anoopnair,
Sorry to hear about the problem you are having.
The shared support URL is invalid therefore I can’t access it.
Can you please try temporary enabling WP_DEBUG mode? To do this, just go to wp-config.php include this:
define('WP_DEBUG',true);You might already have a line for WP_DEBUG, so just make sure it’s set to true.
Let me know what errors if any you are getting when you face this issue.
Best regards,
Shufflehound teamHi Steven,
I hope you are well today and thank you for your question.
Your shared website is not accessible for me and prompting for password.
Could you please make sure that the website is accessible so that I can troubleshoot it?
Please make sure that you are using the below latest version of the theme.
If you have upgraded to the Redux framework then you have to deactivate the Unyson plugin on your website.
Best regards,
Shufflehound teamSolution for this topic
Hi @multimed31,
I hope you are well today and thank you for your question.
You can translate the strings from the theme settings as shown in the attached screenshots.
Best regards,
Shufflehound team
