Forum Replies Created
Solution for this topic
Hi @brothersmcleod,
I hope you are well today and thank you for your question.
You can remove the white space as described in the below topics.
https://support.shufflehound.com/forums/topic/white-space-below-the-menu-header/#post-47826
Best regards,
Shufflehound teamI could confirm the issue on your shared site.
Does the test email getting sent from the contact form settings?
Would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporary share me your site admin login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”?
That styling doesn’t apply on the page created by shortcode as the markup of both the pages are different and styling is applied to page specific such as below
.sh-page-layout-default .entry-content .woocomerce-styling #content .products .product .sh-woo-post-content-container .woocommerce-LoopProduct-link .add_to_cart_button { background-color: #f39c12 !important; }I have created a feature request for it so that the styling will be made generic in the future version of the theme.
I visited your site but didn’t see any carousel or arrow on it so could you please share me the exact page URL where you are using the carousel?
@rpicone93 Could you please tell me exactly what problem you are facing?
Have you tried reinstalling Unyson plugin?
You are most welcome here 🙂
You are most welcome 🙂
You are most welcome here 🙂
You can try changing font to non Google font in the theme Styling settings as shown in the attached screenshots.
You can get information about it on the below pages.
https://wpbakery.com/video-academy/full-width-row/
https://wpbakery.com/video-academy/add-row-column-background-wpbakery-page-builder-wordpress/
https://visualcomposer.com/help/design-options/image-background/
https://wpbakery.com/video-academy/add-text-block-wpbakery-page-builder-wordpress/
I could confirm the issue on your shared site.
Could you please try clearing and temporarily disabling the WP Fastest Cache that you are using on your shared site?
Please update the theme on your site to the below latest version as described here https://support.shufflehound.com/updating-theme/
This can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Hi @mak7946,
Sorry to hear of the problem you are having.
Could you please share me your site URL where it’s happening so that I can troubleshoot it?
Best regards,
Shufflehound teamThank you for sharing the site credentials but I am getting an error that the password is incorrect so please make sure that it is correct and working fine.
Solution for this topic
Hi @jensende,
I hope you are well today and thank you for your question.
I could confirm the issue on your site but I have tested it on my test site and it’s working fine for me using the latest version of Jevelin theme as displayed in the attached screenshot.
Could you please try clearing and temporarily disabling the WP Fastest Cache that you are using on your shared site?
Also, please try setting WooCommerce columns option to 4 columns in the theme WooCommerce settings as shown in the second attached screenshot.
Best regards,
Shufflehound teamWe have replied to you in your below existing topic created for a similar question.
https://support.shufflehound.com/forums/topic/mobile-search-bar-broken-check-your-theme-as-well/
Hi Markus,
I hope you are well today and thank you for your question.
Do you mean the latest update of the theme or WordPress?
Could you please share me the page URL from your site where the contact form is displaying so that I can troubleshoot it?
Best regards,
Shufflehound teamHi @williasl16,
I hope you are well today and thank you for your question.
We have not developed Unyson plugin but the Jevelin theme.
You can get fresh files of Unyson plugin from the below page.
https://wordpress.org/plugins/unyson/
Best regards,
Shufflehound teamI could confirm the issue on my test site, therefore, notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
To achieve this, you have to develop custom code in the child theme of Jevelin theme.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
I am not sure why only that page is displaying the error on your website.
Are you using anything specific on that page?
Would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporary share me your site admin login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”?
