Forum Replies Created
Hi @nprins,
Sorry to hear of the problem you are having.
Please make sure you are using latest version of PHP on your server by referring the information provided in the following pages.
https://www.wikihow.com/Check-PHP-Version
http://php.net/supported-versions.phpTo check whether it is theme specific issue or not could you please just temporary use the Twenty Seventeen theme on your site and see If everything works fine.
Also this can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any or use following plugin to check it.
https://wordpress.org/plugins/health-check/
Best regards,
Shufflehound teamGlad you managed to update the theme and I can see portfolios are also displaying on your site now.
Solution for this topic
This is all happening because of the below custom CSS code that you are using on your site so please remove it to resolve the issue.
#wrapper .sh-footer .sh-footer-widgets { padding-bottom: 30px; padding-top: 30px; height: 340px; }Ok we will remove that also 🙂
Hi @User,
I hope you are well today and thank you for your question.
Could you please share me your site URL where it’s happening so that I can troubleshoot it?
Best regards,
Shufflehound teamHi Devin,
I hope you are well today and thank you for your question.
Currently, there is not an option to only Export/Import Theme and Plugin Settings but you can try achieving it using below solution.
https://wordpress.org/plugins/customizer-export-import/
https://wptavern.com/new-wordpress-customizer-importexport-plugin-migrates-theme-and-plugin-settings
Best regards,
Shufflehound teamHi Marine,
I hope you are well today and thank you for your question.
Could you please share me the page URL from your site where it is displaying so that I can help you to achieve it?
Best regards,
Shufflehound teamHi @unionjon,
I hope you are well today and thank you for your question.
I can see you are using outdated version of PHP on your site as shown in the attached screenshot so please update it to the latest version by contacting your web host.
After updating the PHP please use Unyson page builder to edit your site pages as it seems you have created pages using Unyson page builder as displayed in the attached screenshots.
Best regards,
Shufflehound teamHi @phchar,
I hope you are well today and thank you for your question.
You can resolve the 500 internal server error as described in the following page.
http://freewptp.com/fix-wordpress-issue-internal-server-error/
Also please make sure you are using latest version of PHP on your server by referring the information provided in the following page.
https://www.wikihow.com/Check-PHP-Version
http://php.net/supported-versions.phpBest regards,
Shufflehound teamHi @vs-noahhogan,
I hope you are well today and thank you for your question.
I visited your shared site but didn’t see any content on video as shown in the attached screenshot.
Also you are displaying youtube video as a background using WPBakery page builder so it would be better if you contact to their support to resolve the issue as the theme doesn’t have control on it.
Best regards,
Shufflehound teamHi @choreboy12,
I hope you are well today and thank you for your question.
Please make sure you are using latest version of PHP on your server by referring the information provided in the following pages.
https://www.wikihow.com/Check-PHP-Version
http://php.net/supported-versions.phpThis is a simple PHP warning/notice and most of the time it doesn’t affect functionality of site so it is nothing to worry about!
Do you have WP_DEBUG set to true in your wp-config.php file?
If you do then please set it to false.
This will hide the warning messages and you will be able to use your site normally.
Best regards,
Shufflehound teamSolution for this topic
Hi @Wetmoose,
I hope you are well today and thank you for your question.
I could confirm the issue on your shared site.
I have tested it on my test site and it’s working fine for me using latest version of Jevelin theme.
This can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson, WooCommerce and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any or use following plugin to check it.
https://wordpress.org/plugins/health-check/
Best regards,
Shufflehound teamHi @choreboy12,
I hope you are well today and thank you for your question.
You can achieve it as described in the following topic.
https://support.shufflehound.com/forums/topic/how-to-customize-page/#post-26383
Best regards,
Shufflehound teamThe header doesn’t cover content on mobile but it displays over content If you enable sticky header as this is how the sticky header works.
It overlaps on content when you use in-page anchor tags as it depends on how you are displaying content on the site and how you much padding you have added.
In short it is custom functionality but we will see what we can do for it in the future version of theme.
Thank you 🙂
You are most welcome here 🙂
I have notified the forum moderator to remove the attached screenshots.
It seems your site logo is also displaying in your above shared screenshots so do you want to also remove it?
I followed those instructions exactly but keep getting this message
Unpacking the package…
Installing the theme…
Destination folder already exists. /wpcom-143235579/wp-content/themes/jevelin/
Theme installation failed.
This is because it seems you have already installed the theme on your site and now want to update it so please follow the instructions provided in the below page.
https://support.shufflehound.com/updating-theme/
Could you please try doing it?
Solution for this topic
Please change the above shared CSS code as following.
.blog-list article a.sh-overlay-item .sh-overlay-item-container { display: none; }You are most welcome here 🙂
Solution for this topic
You can achieve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.woocommerce span.sh-noselect.sh-increase-number-up .ti-arrow-up:before { content: "\e61a"; } .woocommerce span.sh-noselect.sh-increase-number-down .ti-arrow-down:before { content: "\e622"; }Thank you for your update.
So it seems conflict with WooCommerce related functionality.
