Forum Replies Created
You are always welcome 🙂
To help us keep support thread separates could you please create new thread for each of your other questions instead of asking them in your single thread as it makes the thread messy and hard to read.
If you want to you can also add reference of this thread in your newly created thread.
We would be more than happy to help you on your new thread.
Glad you find out the white stripe issue.
Regarding changing mobile breakpoint as said above, to achieve this, you have to develop custom code in the child theme of Jevelin theme.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
Do I need to keep this plugin on now forever or can I delete it?
You can delete it now. It was required only once.
And what do you mean by “regenerated old thumbnails”, what was wrong there?
Nothing was wrong but as we changed featured image size so we have to change all old featured images to new size.
All new featured images will automatically adjusted to new size.
Hi @OleMutua,
Sorry to hear of the problem you are having.
I visited your shared site and the featured image is displaying fine for me as shown in the attached screenshot.
Please test it on a different browser.
Best regards,
Shufflehound teamI regenerated old thumbnails on your site using Force Regenerate Thumbnails plugin and it seems to display fine now.
Could you please confirm?
Hi Dave,
I hope you are well today and thank you for your question.
The default page settings only works with default posts.
To make it work with custom post types, you have to develop custom code in the child theme of Gillion theme.
Developing custom code for custom functionality is beyond the scope of support that we provide here.
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
Best regards,
Shufflehound teamHi @khaleds,
Thank you for your question.
You can change logo position it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
html[dir="rtl"] .sh-header .sh-table-cell { float: left !important; } html[dir="rtl"] .sh-header .sh-table-cell.sh-group { float: right !important; }Best regards,
Shufflehound teamHi @khaleds,
Thank you for your question.
To troubleshoot the issue could you please first disable RTL on your site and then disable translation so that we can confirm why this is happening?
Best regards,
Shufflehound teamHi @khaleds,
I hope you are well today and thank you for your question.
To troubleshoot the issue could you please first disable RTL on your site and then disable translation so that we can confirm why this is happening?
Best regards,
Shufflehound teamHi Ivan,
I hope you are well today and thank you for your questions.
I am finally in the process of makeing the whole page mobile responsive.
I have an issue with my whole page. When i am on my phone (sasmung galaxy s7) and go on my site all pages have like an extra white stripe vertically on the right. So basically i can zoom out my site and see it then. You can see it on the first screenshot. When i am on my buddys phone (iphone 5), it doesn’t show any content except a few images. All the text is gone. I really dont know why. Maybe its something with the viewpoint but i am not sure.
This can be child theme issue used on your site so to confirm it just temporary use the Jevelin theme on your site. If everything works fine then it’s your site child theme issue.
Please temporary disable the W3 Total Cache used on your site.
Also this can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson plugin and WpBakery page builder plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any or use following plugin to check it.
https://wordpress.org/plugins/health-check/
The second thing is the header menu. How can i change the breackpoint at which my menu shows the three stripes
To achieve this, you have to develop custom code in the child theme of Jevelin theme.
Developing custom code for custom functionality is beyond the scope of support that we provide here. Please see https://themeforest.net/item/jevelin-multipurpose-premium-responsive-wordpress-theme/14728833/support
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site. Shufflehound recommends the developer https://www.upwork.com/freelancers/~011652ffec8865c6d5
and how can I change that the cart icon and menu icon are on the same level? (second screenshot)
You can resolve it by adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
@media (max-width: 550px){ .sh-header-mobile .container { max-width: 98% !important; } }Best regards,
Shufflehound teamNo it is not and there isn’t any option to remove it without editing below theme file.
/jevelin/framework-customizations/extensions/portfolio/views/single.php
Solution for this topic
You are also using the below custom CSS code which hides the category so please also remove it from your site.
.sh-portfolio-single-info-right div a { visibility: hidden; }I can see you have installed Gillion child theme on your site but you have not activated it as shown in the attached screenshot.
Also it seems you have not added custom code in the child theme functons.php file as shared in the below topic.
https://support.shufflehound.com/forums/topic/display-original-image/#post-17063
Please do these things to make it work.
I could confirm the issue on my test site using multiple blog slider content elements on single page therefore notified the theme developer about this so that it will be fixed.
The issue will be fixed ASAP.
Please advise if you have more questions.
Have a fantastic day!
Thank you for disabling it but another autoptimize cache plugin is active on your site so could you please also disable it?
Hi @anastasija,
Thank you for your question.
You can change it from the home page header settings as described in the following topic.
Best regards,
Shufflehound teamHi @anastasija,
I hope you are well today and thank you for your question.
I am not sure which image you are referring as Hero image on your shared site so could you please tell me so that I can help you?
Best regards,
Shufflehound teamIn the shared email they are suggesting to contact revolution slider plugin developer to update library in the plugin.
You can disable WooCommerce lightbox from the theme settings as shown in the attached screenshot.
