- This topic has 8 replies, 2 voices, and was last updated 5 years, 6 months ago by
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Hello,
I’m using “Icon Box Slider” on the home page with 4 items with text and background.
However, on the page it’s showing only the first item with it’s background while other items are blank.
please check this page:
Hi @khaleds,
I hope you are well today and thank you for your question.
To troubleshoot the issue could you please first disable RTL on your site and then disable translation so that we can confirm why this is happening?
Best regards,
Shufflehound teamThe base language on my website is Arabic (RTL), you can disable the translation plugin, it doesn’t matter for now.
Does it work fine for you disabling RTL on your site or disabling translation?
My website is in Arabic there’s no translation and there’s no option to activate or deactivate RTL!! these are the default setting for Arabic WordPress!
However, you have the permissions to do that your self my friend, you have the ftp and the WP admin credentials!
Ok Thak you
Please update the theme on your site to the below latest version as described here https://support.shufflehound.com/updating-theme/
I did that, nothing have been changed.
Hello,
guys this issue is breaking the site down, and we are in a hurry.
However, you have the FTP account and the WP admin account, so you can do your tests on the live website, no need to send those test for me and let me try them every 24 hour, in this way we will never solve this issue.
Regards.
Thank you for your patience here.
I resolved the issue on your site adding the following CSS code in the Custom CSS code option of your theme on the below path.
Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code
.sh-iconbox-slider, .sh-partners-carousel { direction: ltr !important; } [dir='rtl'] .slick-slide { float: left !important; }Could you please confirm it?
