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Ok I will send your response to them, thank you.
Hello,
If I deactivate the plugin, I can’t verify whether or not the issue is resolved because then there will be no Square payment form to examine. Would you be able to look into this?
Thank you,
Brandon
I troubleshooted in WP Rocket, it appears when I have Combine CSS option enabled, then it goes off balance. Otherwise, all is well.
Yes no problem, disabled the WP Rocket plugin just now. I will leave it disabled until you’re finished troubleshooting.
Update: We noticed in the latest updated 5.0.1 the Reddit icon was added which is excellent. The Snapchat and TikTok icons still haven’t been added to simple line icons.
That resolved the issue, thank you!
The double-scroller issue is present on both the Google Chrome and Microsoft Edge browsers. It’s present on screen resolution with a width of 1080 pixels to 720 pixels. You can see the issue if you drag the horizontal screen size from right to left.
Resubmitted post, screenshot attached showing issue is still present after WP Rocket deactivation.
Yes we have cleared browser cache as well as website cache and the issue is still present.
Hello,
After updating the website to 5.0.1 and clearing cache, here’s the summaries of the bugs that are fixed and not fixed.
- (NOT FIXED) On the homepage, there’s double scrollers on the right-side.
- (FIXED) On the header, the VANCE title is missing and we’re unable to get it to display as the settings only make Jevelin logo display, screenshot attached.
- (FIXED) On the WooCommerce Shop page, the Sale image is cut-off, screenshot attached.
Thank you for addressing the majority of the bugs in the new update released today, I can invite you to my site if you would like to view more information to see what is causing the double scroller issue. Please let me know!
Hey Team,
The double-scroller issue is still present. It’s present on screen resolution with a width of 1080 pixels to 720 pixels. You can see the issue if you drag the horizontal screen size from right to left.
When will this be released out of Beta mode?
Hello,
Since the WordPress 5.5 update, now Imagify developed by WP Media does not appear to be working. Previously my images were converted and displayed as .webp format successfully on the live site, now they display as original on the live site. I’m not sure if this is related to Jevelin or if Imagify just has to release an update for WordPress 5.5, but I figured I’d let you know anyway.
Thank you Shufflehound Support, we installed the the custom plugin and it resolved the product images not showing, a couple items on the homepage not showing as well as the Square checkout fields being unclickable. So, this will work until the theme update comes out. Thank you so much for this hotfix. 🙂
Can we please give you the login and password so you can troubleshoot this.
We do not wish to remove the animation effects. Is there a way we can keep them and decrease the mobile width?
Solution for this topic
Alright great, got it fixed.
https://support.shufflehound.com/forums/topic/mobile-version-scrolls-left-to-right/
I recreated the slider and that works except it is now is showing below the title bar instead of at the top of the screen.
Solution for this topic
I figured it out. You have to use Yellow Pencil Editor to manually fix the margin/paddings.
That option does not exist for us in our All Pages Tab.
Here is our site url.
