- This topic has 9 replies, 2 voices, and was last updated 6 years, 6 months ago by
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I can’t edit content elements: get the message: Error: Forbidden. I read some solutions but that didn’t work either (deactivating plugins).
Can you please help me out?Hi Mike,
I hope you are well today and thank you for your question.
I have tested it on my test site and it’s working fine for me using the latest version of Jevelin theme.
Please update the theme on your site to the below latest version as described here https://support.shufflehound.com/updating-theme/
Have you tried resolving this issue as described in the following topics?
https://support.shufflehound.com/forums/topic/google-maps-error-forbidden/
https://support.shufflehound.com/forums/topic/error-forbidden-even-i-deactivate-all-plugins/
https://support.shufflehound.com/forums/topic/page-builder-unyson-errors/
https://support.shufflehound.com/forums/topic/error-forbidden-for-content-elements/
Best regards,
Shufflehound teamThanks for your reply! I checkt all topic but can’t find the problem!
Can you help me out?Would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporary share me your site admin log in details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able see it)”?
Would be great!
Solution for this topic
I logged into your shared site and saw you are using an outdated version of PHP on your site as shown in the attached screenshot so please update it to the latest version by contacting your web host.
Fixed! Still got the same problem. Any other suggestions
The content element is getting changed on your shared site for me as shown in the attached screenshot.
Please advise.
Solution for this topic
I is solved! Think the PHP update has done the trick
Glad it worked for you!
