Refund for useless theme

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  • Author
    RESOLVED Posts

  • christz
    Participant

    The support takes forever to respond. So I decided to ask for a refund. Since your theme is not fully functional, I would like to request a refund from Themeforest.

    Shufflehound
    Moderator

    Hi there,

     

    We are sorry to hear that you’ve had a less than satisfactory experience with our theme and customer support.

     

    Regarding the refund, please note that since the purchase was made on Themeforest, the refund process needs to be initiated there. Following this, we’ll confirm the process on our side.

     

    Best regards,

    Shufflehound team

    christz
    Participant

    Already requested at Themeforest.

    Shufflehound
    Moderator

    We have confirmed it.

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Viewing 4 posts - 1 through 4 (of 4 total)

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