Hi @Benjam1n,

I hope you are well today and thank you for your questions.

How do you reduce the “Section” height when the padding has already been set to “0”. If you take a look at http://www.benjaminbrain.com and look at the “About Me” section on the homepage, there is loads of white space above and below the text – even though all padding is set to “0”.

Also, on my “connect” page – http://www.benjaminbrain.com/connect – there is a big white gap at the top of the page. Again, all padding is set to “0”

This is because you have added padding to the column in which you have added About Me text so please remove padding from column also.

On the connect page i can see you have not set section padding to 0 as shown in the attached screenshot.

The Revolution Slider does not show up as I would like on a mobile device. Is there a way of the site showing a Slider for desktop and a different one for mobile devices?

You can check on the following pages whether the Revolution Slider plugin supports it.

https://www.themepunch.com/revslider-doc/layer-mobile-visibility/

https://www.themepunch.com/faq/dynamically-change-slider-layout-mobile-devices/

Is it possible to link the contact form up to an autoresponder service such as mailchimp or aweber and how do you do it?

The theme contact form doesn’t support it but you can achieve this by using the following contact form 7 plugins.

https://wordpress.org/plugins/contact-form-7/

https://wordpress.org/plugins/contact-form-7-mailchimp-extension/

Is there way of adding a newsletter subscription box to the homepage?

You can use any of the following plugins to achieve this.

https://wordpress.org/plugins/email-subscribers/

https://wordpress.org/plugins/newsletter-sign-up/

https://wordpress.org/plugins/newsletter-subscription-form/

Best regards,
Shufflehound team

This can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson, Slider Revolution and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.

If it is not plugin conflict then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will bee able see it.”?

Hi Megan,

Sorry to hear of the problem you are having.

I have tested it on my test site and it’s working fine for me using latest version of jevelin theme. Also it is working fine for other users so it seems something is happening on your site causing these issues.

Not to worry we will troubleshoot and fix the issues.

First of all please make sure you are using latest version of theme and plugins.

This can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson, Slider Revolution and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.

Best regards,
Shufflehound team

Hi @synobol,

I hope you are well today and thank you for your questions.

I would like all the sections to be full width. However right now, only the revolution slider is full width

That is custom developed page so it displays full width.

You can also display your site home page full width by adding the following CSS code in the Custom CSS code option of your theme on the below path.

Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code

body.home .content-container .container {
    width: 100% !important;
    max-width: 100% !important;
}

What are the correct measurements of the image for the colums.
If you look at the “Get your Costume” section, the image is too small. However I uploaded a 100o * 1000px image. It needs to be perfectly aligned at the top and bottom

You can configure the image size in the set Single image content element as shown in the attached screenshot.

On the same Get your Costume section, the overlay is blue. How can I change this, for it to match my website colours?

You can change its color by using following custom CSS code.

.sh-single-image-overlay {
    background-color: rgba(241,9,6,.8);
}

Between the top menu and the revolution slider, there is a space (in light salmon colour) I can I get rid of it?

To remove it please use below custom CSS code.

body.home #wrapper>.sh-page-layout-default {
    padding-top: 0;
}

Finally I’ve added a video in the section “Soca 2017”. It doesn’t resolve well on mobile. It’s cut off..

You can fix that issue using below custom CSS code.

.sh-video-player {
    max-width: 100%;
}

Best regards,
Shufflehound team

Hi KimRichards,

I hope you are well today and thank you for your question.

You can get videos of slider revolution plugin on the following pages.

https://www.youtube.com/user/ThemePunch/videos

Best regards,
Shufflehound team

Hi @RCA_86,

Sorry to hear of the problem you are having.

Yes it is Slider Revolution plugin issue.

Please open the Slider in your Editor and resave it again (slide by slide) to see if that helps to solve the problem.

In case the issue still exists, please make sure that you cleared the cache and purged any cdn / cloud caches as well.

In case the issue still exist, please then please check do you have WP_DEBUG set to true in your wp-config.php file?

If you do then please set it to false.
This will hide the warning messages and you will be able to use your site normally.

Best regards,
Shufflehound team

Please make sure you have activated the Slider Revolution plugin on your site. There you will find option to create new slider as shown in the attached screenshot.

The revolution slider displays fine for me on your shared site as shown in the attached screenshot. If you want to make any changes in it then you have to do it from revolution slider settings.

You can display icon box slider arrows on mobile by adding the following CSS code in the Custom CSS code option of your theme on the below path.

Admin Area -> Appearance -> Theme Settings -> Custom Code -> CSS Code

@media (max-width: 1250px){
#page-container .sh-iconbox-slider-content .slick-prev,
#page-container .sh-iconbox-slider-content .slick-next {
    display: block!important;
}
}

Hi Surge,

I hope you are well today and thank you for your question.

You can disable it from Thumbs option in the Navigation tab of Revolution Slider as described on the following page.

https://www.themepunch.com/revslider-doc/navigation/#tabs

Best regards,
Shufflehound team

Hi @LeaV,

Thank you for your question.

You can achieve it using revolution slider content element and configure it as displayed in the attached screenshot.

Best regards,
Shufflehound team

Hi @leftclick,

Sorry to hear of the problem you are having.

This can be due to plugin conflict on your site so please try temporary deactivating all plugins except Unyson and Slider revolution plugins and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.

Also you will find mentioned Troubleshooting option in the slider settings as shown in the attached screenshot.

Best regards,
Shufflehound team