- This topic has 5 replies, 2 voices, and was last updated 3 years, 6 months ago by
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Good Morning. I just installed the theme, I want to install WpBakery, and it tells me that the plugin does not exist, then there is a problem with the API.
I installed Elementor, and the demos don’t work with it.
Thank you
Hi @javierconstable,
Sorry to hear about the problem you are having.
Please make sure that you are using the below latest version of the theme.
If you are still facing the issue with the latest version of the theme then would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share me the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?
Best regards,
Shufflehound teamHi, update the theme with what you sent me.
But I can’t install WpBackery, and when importing it doesn’t show me the content.
Nor with Elementor.Sending access to the development server
thanksSorry, I did not indicate before.
But I would like to be able to build all the content of the home and pages with Elementor.
If possible from the template “News”
ThanksPlease note that you can only edit the page using the same page builder that you used to create it so if you have used WPBakery or Elementor or Unyson or Gutenberg or any other page builder then please use the same page builder to edit the page.
Do not switch between page builders or else you will lose the content so choose the page builder that you want to use initially when you create the article content.
But I can’t install WpBackery, and when importing it doesn’t show me the content.
We are troubleshooting the issue and will update you here ASAP.
But I can’t install WpBackery, and when importing it doesn’t show me the content.
The issue is fixed in the below latest version of the theme so please update the theme as described here https://support.shufflehound.com/updating-theme/
