Country/Region field does not complete in checkout page

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  • atanai
    Participant

    Hi,

    Using Jevelin theme, the Country/Region field in checkout page is not working. It does not show a list of countries, neither allows me to type it.

    I’m using a new instalation of wordpress, and installed basicaly the latest Jevelin theme with the required plugins.

    I changed the theme to “Twenty Seventeen”, and problem persists.
    I disabled all the plugins except woocomerce, and problem persists.

    Versions appears to be compatible:
    WordPress Version: 6.4.3
    WooCommerce Version: 8.5.2
    JevelinVersion: 5.9

    I’m attaching screenshots of tests with both themes.

    Can you help me to have it fixed?

    Thank you.

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    atanai
    Participant

    Oh gosh.  I found the issue.

    In Woocommerce > Settings > General, it is necessary to set the option “Shipping location(s)” to “Ship to all countries”.

    If the option is “Disable shipping & shipping calculations”, it will disable the Country/Region field in the checkout page (billing address).

    Once the products I sell are digital, I had disabled the shipping calculations.

    Now it works fine. Images attached to support other users.
    Thanks !

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    Shufflehound
    Moderator

    Hi there,

     

    We are glad that you found the cause and thank you for sharing the solution! 🙂

     

    Best regards,

    Shufflehound Team

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