Custom Social Media Section Missing

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  • blueciccio
    Participant

    Hi,
    I had some custom social media icons in the top bar, but they disappeared and also the “Custom Social Media” section in Theme Settings has disappeared.

    Can you help to fix it please?

    Thanks,
    Francesco

    Shufflehound Support
    Moderator

    Hi Francesco,

     

    I hope you are well today and thank you for your question.

     

    I logged into your website and it displays fine for me as shown in the attached screenshots.

     

    Could you please test it using a different browser?

     

    Best regards,
    Shufflehound team

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    blueciccio
    Participant

    Hi Shufflehund team,
    the screenshot you posted is about default icons.

    I had some custom icons (please check this: https://www.awesomescreenshot.com/image/7857565?key=6eaeb175a164451b3dec646318901fe3) that now disappeared.

    Also the theme settings “Custom Social Media” section  disappeared.

    Can you have a deeper check please?

    Thanks,
    Francesco.

    • This reply was modified 2 years, 11 months ago by blueciccio.

    Shufflehound Support
    Moderator

    I could confirm the issue on my test site, therefore, I notified the theme developer about this so that it will be fixed.

     

    The issue will be fixed ASAP.

    blueciccio
    Participant

    Thanks!

    Shufflehound Support
    Moderator

    Welcome!

    blueciccio
    Participant

    Hi,
    any update about this?

    Shufflehound Support
    Moderator

    Sorry, there is no update yet but it will be fixed soon.

     

    Thank you for your patience.

     

     

    blueciccio
    Participant

    Hi there,
    please can you fix this issue?

    Thanks,
    Francesco.

    Shufflehound Support
    Moderator

    The new theme version containing the fix for the issue will be released tomorrow.

    Shufflehound Support
    Moderator

    Sorry for the late reply.

     

    The issue is fixed in the below latest version of the theme so please update the theme as described here https://support.shufflehound.com/updating-theme/

     


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