Disabling unyson has killed access to jevelin settings

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Home Forums Jevelin Theme Disabling unyson has killed access to jevelin settings

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    RESOLVED Posts
  • LoriBeeArt
    Participant

    Unyson was giving me error messages above my header and below my footer, so I have recreated my website pages using WP Bakery.

    Deleted pages built with Unyson and deactivated Unyson, but now my header shows the jevelin logo and the footer is non existent and I am barred from accessing the back end of the Jevelin settings.

    The jevelin settings short cut at the top of the page has disappeared as well.  (see screenshot)

    I made a backup, removed jevelin and totally reinstalled it from download and that did nothing. I have activated shufflehound headers and footers under Roles in WPBB settings. In addition, there are no page settings in evidence at the bottom of the page, so I cannot activated headers that way.

    This is so frustrating – I used to love your theme, now it is completely impossible.

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    Shufflehound
    Moderator

    Hi there,

     

    Would it be possible to log in to your website, so we can inspect what is going on and fix it? You can share the login details in the private information field.

     

    Best regards,

    Shufflehound team

    LoriBeeArt
    Participant

    Hi there,

    thanks for your response, please find the admin login details in the private info field.

    I hope very much that you can help!

    regards

    lori

    Shufflehound
    Moderator

    We managed to fix the issue! 🙂

     

    It seems that the Unyson migration to Redux wasn’t completed under Jevelin > Framework Upgrade. We finished it and it seems everything is working now just fine.

     

    Can you please confirm that?

    LoriBeeArt
    Participant

    Hi there – I can confirm that my logo is back and I can now access the jevelin settings, thank you. My footer seems to have disappeared, but I will go and have a poke around and see if I can reinstate it

    thank you

     

    Shufflehound
    Moderator

    Sure, let us know if you need further help! 🙂

Viewing 6 posts - 1 through 6 (of 6 total)