- This topic has 5 replies, 2 voices, and was last updated 5 years, 2 months ago by
.
Hello
I bought the theme today.
I get the following error: no content appears when editing the content element. It only shows “error”and it’s empty.
There are no other plugins installed, it’s a fresh installation…
What is causing the problem?
Thank you and best regards
Hi @defcon,
I hope you are well today and thank you for your question.
I logged into your shared site and it seems happening because the site /wp-admin/admin-ajax.php file is Forbidden.
Please make sure it is not forbidden by referring the information provided in the following page and contacting your web host.
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-403-forbidden-error-in-wordpress/
Best regards,
Shufflehound teamHello
Thank you for your answer.
The permission of the /wp-admin/admin-ajax.php file is correct with 755. Also the whole admin folder has 755.
The .htaccess is empty except for the following entries:
# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /new/
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /new/index.php [L]
</IfModules># END WordPress
I have many websites from customers hosted by this hoster, all run flawlessly, without any problems.
I can’t understand where the problem is coming from.
Another idea?
I will do a new, clean installation.
If the error reappears, I’ll get back to you.
Thank you and regards
Dani
I iportet now the demo content, and there were the first errors:
---Downloaded files--- The import files for: Basic (WPbakery Page Builder) were successfully downloaded! Initial max execution time = 300 Files info: Site URL = https://defcon3.ch/new Data file = /home/deenet/www/defcon3.ch/new/wp-content/uploads/2019/02/demo-content-import-file_2019-02-22__09-17-28.xml Widget file = /home/deenet/www/defcon3.ch/new/wp-content/uploads/2019/02/demo-widgets-import-file_2019-02-22__09-17-28.json Customizer file = not defined! Redux files: not defined! ------ New AJAX call! [WARNING] Failed to import product_visibility exclude-from-catalog [WARNING] Failed to import product_visibility exclude-from-search [WARNING] Failed to import product_type external [WARNING] Failed to import product_visibility featured [WARNING] Failed to import product_type grouped [WARNING] Failed to import pa_size Large [WARNING] Failed to import pa_size Medium [WARNING] Failed to import product_visibility outofstock [WARNING] Failed to import product_visibility rated-1 [WARNING] Failed to import product_visibility rated-2 [WARNING] Failed to import product_visibility rated-3 [WARNING] Failed to import product_visibility rated-4 [WARNING] Failed to import product_visibility rated-5 [WARNING] Failed to import product_type simple [WARNING] Failed to import pa_size Small [WARNING] Failed to import product_cat Uncategorized [WARNING] Failed to import product_type variable ------ New AJAX call! [WARNING] Failed to import product_visibility exclude-from-catalog [WARNING] Failed to import product_visibility exclude-from-search [WARNING] Failed to import product_type external [WARNING] Failed to import product_visibility featured [WARNING] Failed to import product_type grouped [WARNING] Failed to import pa_size Large [WARNING] Failed to import pa_size Medium [WARNING] Failed to import product_visibility outofstock [WARNING] Failed to import product_visibility rated-1 [WARNING] Failed to import product_visibility rated-2 [WARNING] Failed to import product_visibility rated-3 [WARNING] Failed to import product_visibility rated-4 [WARNING] Failed to import product_visibility rated-5 [WARNING] Failed to import product_type simple [WARNING] Failed to import pa_size Small [WARNING] Failed to import product_cat Uncategorized [WARNING] Failed to import product_type variable ------ New AJAX call! [WARNING] Failed to import product_visibility exclude-from-catalog [WARNING] Failed to import product_visibility exclude-from-search [WARNING] Failed to import product_type external [WARNING] Failed to import product_visibility featured [WARNING] Failed to import product_type grouped [WARNING] Failed to import pa_size Large [WARNING] Failed to import pa_size Medium [WARNING] Failed to import product_visibility outofstock [WARNING] Failed to import product_visibility rated-1 [WARNING] Failed to import product_visibility rated-2 [WARNING] Failed to import product_visibility rated-3 [WARNING] Failed to import product_visibility rated-4 [WARNING] Failed to import product_visibility rated-5 [WARNING] Failed to import product_type simple [WARNING] Failed to import pa_size Small [WARNING] Failed to import product_cat Uncategorized [WARNING] Failed to import product_type variable ------ Custom Framework file loaded. ---Importing widgets--- Blog Widgets : Suche - No Title - Imported Kategorien - Categories - Imported Schlagwörter-Wolke - Tags - Imported Shufflehound Portfolio - Latest Projects - Imported Shufflehound Social - No Title - Imported Page Widgets : Suche - No Title - Imported Shufflehound Recent Posts - No Title - Imported Footer Widgets : Shufflehound Information - No Title - Imported Shufflehound Contacts - No Title - Imported Shufflehound Recent Posts - No Title - Imported Shufflehound Portfolio - Latest Projects - Imported WooCommerce Widgets : woocommerce_product_search - No Title - Site does not support widget woocommerce_price_filter - Filter by price - Site does not support widget woocommerce_product_categories - Categories - Site does not support widget woocommerce_products - Products - Site does not support widget ---pt-ocdi/after_import---
I have many websites from customers hosted by this hoster, all run flawlessly, without any problems.
I can’t understand where the problem is coming from.
Another idea?
The permission you have described is related to file read/write permissions but I am talking about accessing file on URL which may be restricted by a web host firewall.
Also, your shared credentials no longer work for me now.
I iportet now the demo content, and there were the first errors:
It is related to WooCommerce plugin so please make sure that you have installed and activated the WooCommerce plugin on your site.
