Google maps

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  • kikebadillense
    Participant

    Hi

    Why can not I see my map? I have put my API key in the Theme settings section> General
    It’s the maps embed API

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    kikebadillense
    Participant

    I have enabled Map JavaScript API and it still does not work

    kikebadillense
    Participant

    ok, i can see the maps in my website but I can not select an address.

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    Shufflehound Support
    Moderator

    Hi @kikebadillense,

     

    Sorry to hear of the problem you are having.

     

    Could you please share me the page URL from your site where it is not displaying correctly so that I can troubleshoot it?

     

    Also please try using the solutions shared in the following topics.

     

    https://support.shufflehound.com/forums/topic/google-map-element-doesnt-work-properly/

    https://support.shufflehound.com/forums/topic/google-maps-api-key-set-but-still-not-working/#post-31363

     

    Best regards,
    Shufflehound team

    kikebadillense
    Participant

    When I browse my web, the map disappears. what is the problem?

     

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    kikebadillense
    Participant

    this is my website

    https://ellagardelabuelo.es/

    Shufflehound Support
    Moderator

    I can see Maps on your site as shown in the attached screenshot.

     

    If it displays fine on your site but not in the admin area then would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by adding them in the box having text “Click here to share private content. Only you and forum moderators will be able to see it.”?

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    kikebadillense
    Participant

    thanks with that link everything worked correctly.
    But now I try to adjust the map in the section and put the indicator in my specific place, I click on save, but when reloading my website does not fit in the right place

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    Shufflehound Support
    Moderator

    I tried to access your site admin area but getting following error message so could you please make sure that it is accessible for others?

    Forbidden
    You don’t have permission to access /wp-admin on this server.

    Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

    kikebadillense
    Participant

    sry try here

    Shufflehound Support
    Moderator

    Now I am getting “502 Bad Gateway” error.

    kikebadillense
    Participant

    i don’t understand why 🙁 can you try again? this is the correct url. try in other search or deleter your cache.

    Shufflehound Support
    Moderator

    I am getting 403 Forbidden error.

    Are you using any security plugin?

    If yes then please temporary disable it.

    Also please test it on a different system or ask any of your colleague to test it.

    kikebadillense
    Participant

    I will talk with my hosting provider

    Shufflehound Support
    Moderator

    ok

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