HELP PLEASE!!!!

Home Forums Jevelin Theme HELP PLEASE!!!!

Home Forums Jevelin Theme HELP PLEASE!!!!

This topic contains 10 replies, has 2 voices, and was last updated by  Shufflehound Support 1 week, 5 days ago.

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    RESOLVED Posts
  • Bonjour,

    j’ai acheté le thème Jevelin, je l’ai installé ainsi que tous les plugs sur wrdpress. Cela ne marchait pas et on me demandait d’avoir WP Bakery Page builder. J’ai donc acheté ce plug en plus… et je l’ai installé.

    J’ai téléchargé un modèle de site web (Beauty). Il y a bien les photos, la page est dans les pages…

    Quand je vais sur le site internet pour le “voir”, tout est en erreur. J’ai donc recomplété certaines parties de la page home… rien ne marche. J’ai essayé de télécharger plusieurs fois et plusieurs modèles en pensant que cela avait mal fonctionné..; rien ne marche…

    Bref, j’aimerai repartir depuis le début pour avoir quelquechose de propre que je n’ai qu’à modifier (ce qui était normalement vendu…) avez-vous un mode d’emploi avec des screen shoot qui me permettraient de tout effacer et de recommencer, j’ai certainement raté quelque chose.

     

    Je vous remercie

    Best regards

    Marine

    J’ai effacé l’ensemble de toutes les pages et médias téléchargés précédemment pour repartir de 0.

    J’ai recommencé le téléchargement du template beauty et ci-dessous le rapport d’erreurs reçu.

    Je n’ai rien lorsque je vais “voir le site”, Que dois-je faire? Quel est le problème?

     

    Merci pour votre aide

     

    ---Downloaded files---
    The import files for: Beauty were successfully downloaded!
    Initial max execution time = 180
    Files info:
    Site URL = https://www.nohokom.com
    Data file = /srv/data/web/vhosts/www.nohokom.com/htdocs/wp-content/uploads/2020/03/demo-content-import-file_2020-03-24__16-34-00.xml
    Widget file = /srv/data/web/vhosts/www.nohokom.com/htdocs/wp-content/uploads/2020/03/demo-widgets-import-file_2020-03-24__16-34-00.json
    Customizer file = not defined!
    Redux files:
    not defined!
    
    ------
    New AJAX call!
    [WARNING] Failed to import product_tag Aftershave
    [WARNING] Failed to import fw-portfolio-category Art
    [WARNING] Failed to import fw-portfolio-category Commercial
    [WARNING] Failed to import product_tag Cream
    [WARNING] Failed to import fw-portfolio-category Decorations
    [WARNING] Failed to import fw-portfolio-category Design
    [WARNING] Failed to import product_tag Drink
    [WARNING] Failed to import product_visibility exclude-from-catalog
    [WARNING] Failed to import product_visibility exclude-from-search
    [WARNING] Failed to import product_type external
    [WARNING] Failed to import product_visibility featured
    [WARNING] Failed to import product_tag For men
    [WARNING] Failed to import product_type grouped
    [WARNING] Failed to import product_tag Health
    [WARNING] Failed to import product_tag Hydrate
    [WARNING] Failed to import fw-portfolio-category Industrial
    [WARNING] Failed to import product_tag Juice
    [WARNING] Failed to import product_tag Moisturizer
    [WARNING] Failed to import product_visibility outofstock
    [WARNING] Failed to import fw-portfolio-category People
    [WARNING] Failed to import fw-portfolio-category Photography
    [WARNING] Failed to import fw-portfolio-category Project
    [WARNING] Failed to import product_visibility rated-1
    [WARNING] Failed to import product_visibility rated-2
    [WARNING] Failed to import product_visibility rated-3
    [WARNING] Failed to import product_visibility rated-4
    [WARNING] Failed to import product_visibility rated-5
    [WARNING] Failed to import product_type simple
    [WARNING] Failed to import product_tag Skincare
    [WARNING] Failed to import product_cat Uncategorized
    [WARNING] Failed to import product_type variable
    [WARNING] Failed to import product_cat Beauty
    [WARNING] Failed to import product_cat Facial
    [WARNING] Failed to import product_cat Health
    [WARNING] Failed to import product_cat Men
    [WARNING] Failed to import product_cat Skin Care
    
    
    ------
    New AJAX call!
    [WARNING] Failed to import product_tag Aftershave
    [WARNING] Failed to import fw-portfolio-category Art
    [WARNING] Failed to import fw-portfolio-category Commercial
    [WARNING] Failed to import product_tag Cream
    [WARNING] Failed to import fw-portfolio-category Decorations
    [WARNING] Failed to import fw-portfolio-category Design
    [WARNING] Failed to import product_tag Drink
    [WARNING] Failed to import product_visibility exclude-from-catalog
    [WARNING] Failed to import product_visibility exclude-from-search
    [WARNING] Failed to import product_type external
    [WARNING] Failed to import product_visibility featured
    [WARNING] Failed to import product_tag For men
    [WARNING] Failed to import product_type grouped
    [WARNING] Failed to import product_tag Health
    [WARNING] Failed to import product_tag Hydrate
    [WARNING] Failed to import fw-portfolio-category Industrial
    [WARNING] Failed to import product_tag Juice
    [WARNING] Failed to import product_tag Moisturizer
    [WARNING] Failed to import product_visibility outofstock
    [WARNING] Failed to import fw-portfolio-category People
    [WARNING] Failed to import fw-portfolio-category Photography
    [WARNING] Failed to import fw-portfolio-category Project
    [WARNING] Failed to import product_visibility rated-1
    [WARNING] Failed to import product_visibility rated-2
    [WARNING] Failed to import product_visibility rated-3
    [WARNING] Failed to import product_visibility rated-4
    [WARNING] Failed to import product_visibility rated-5
    [WARNING] Failed to import product_type simple
    [WARNING] Failed to import product_tag Skincare
    [WARNING] Failed to import product_cat Uncategorized
    [WARNING] Failed to import product_type variable
    [WARNING] Failed to import product_cat Beauty
    [WARNING] Failed to import product_cat Facial
    [WARNING] Failed to import product_cat Health
    [WARNING] Failed to import product_cat Men
    [WARNING] Failed to import product_cat Skin Care
    
    
    ------
    New AJAX call!
    [WARNING] Failed to import product_tag Aftershave
    [WARNING] Failed to import fw-portfolio-category Art
    [WARNING] Failed to import fw-portfolio-category Commercial
    [WARNING] Failed to import product_tag Cream
    [WARNING] Failed to import fw-portfolio-category Decorations
    [WARNING] Failed to import fw-portfolio-category Design
    [WARNING] Failed to import product_tag Drink
    [WARNING] Failed to import product_visibility exclude-from-catalog
    [WARNING] Failed to import product_visibility exclude-from-search
    [WARNING] Failed to import product_type external
    [WARNING] Failed to import product_visibility featured
    [WARNING] Failed to import product_tag For men
    [WARNING] Failed to import product_type grouped
    [WARNING] Failed to import product_tag Health
    [WARNING] Failed to import product_tag Hydrate
    [WARNING] Failed to import fw-portfolio-category Industrial
    [WARNING] Failed to import product_tag Juice
    [WARNING] Failed to import product_tag Moisturizer
    [WARNING] Failed to import product_visibility outofstock
    [WARNING] Failed to import fw-portfolio-category People
    [WARNING] Failed to import fw-portfolio-category Photography
    [WARNING] Failed to import fw-portfolio-category Project
    [WARNING] Failed to import product_visibility rated-1
    [WARNING] Failed to import product_visibility rated-2
    [WARNING] Failed to import product_visibility rated-3
    [WARNING] Failed to import product_visibility rated-4
    [WARNING] Failed to import product_visibility rated-5
    [WARNING] Failed to import product_type simple
    [WARNING] Failed to import product_tag Skincare
    [WARNING] Failed to import product_cat Uncategorized
    [WARNING] Failed to import product_type variable
    [WARNING] Failed to import product_cat Beauty
    [WARNING] Failed to import product_cat Facial
    [WARNING] Failed to import product_cat Health
    [WARNING] Failed to import product_cat Men
    [WARNING] Failed to import product_cat Skin Care
    
    
    ------
    New AJAX call!
    [WARNING] Failed to import product_tag Aftershave
    [WARNING] Failed to import fw-portfolio-category Art
    [WARNING] Failed to import fw-portfolio-category Commercial
    [WARNING] Failed to import product_tag Cream
    [WARNING] Failed to import fw-portfolio-category Decorations
    [WARNING] Failed to import fw-portfolio-category Design
    [WARNING] Failed to import product_tag Drink
    [WARNING] Failed to import product_visibility exclude-from-catalog
    [WARNING] Failed to import product_visibility exclude-from-search
    [WARNING] Failed to import product_type external
    [WARNING] Failed to import product_visibility featured
    [WARNING] Failed to import product_tag For men
    [WARNING] Failed to import product_type grouped
    [WARNING] Failed to import product_tag Health
    [WARNING] Failed to import product_tag Hydrate
    [WARNING] Failed to import fw-portfolio-category Industrial
    [WARNING] Failed to import product_tag Juice
    [WARNING] Failed to import product_tag Moisturizer
    [WARNING] Failed to import product_visibility outofstock
    [WARNING] Failed to import fw-portfolio-category People
    [WARNING] Failed to import fw-portfolio-category Photography
    [WARNING] Failed to import fw-portfolio-category Project
    [WARNING] Failed to import product_visibility rated-1
    [WARNING] Failed to import product_visibility rated-2
    [WARNING] Failed to import product_visibility rated-3
    [WARNING] Failed to import product_visibility rated-4
    [WARNING] Failed to import product_visibility rated-5
    [WARNING] Failed to import product_type simple
    [WARNING] Failed to import product_tag Skincare
    [WARNING] Failed to import product_cat Uncategorized
    [WARNING] Failed to import product_type variable
    [WARNING] Failed to import product_cat Beauty
    [WARNING] Failed to import product_cat Facial
    [WARNING] Failed to import product_cat Health
    [WARNING] Failed to import product_cat Men
    [WARNING] Failed to import product_cat Skin Care
    
    
    ------
    New AJAX call!
    [WARNING] Failed to import product_tag Aftershave
    [WARNING] Failed to import fw-portfolio-category Art
    [WARNING] Failed to import fw-portfolio-category Commercial
    [WARNING] Failed to import product_tag Cream
    [WARNING] Failed to import fw-portfolio-category Decorations
    [WARNING] Failed to import fw-portfolio-category Design
    [WARNING] Failed to import product_tag Drink
    [WARNING] Failed to import product_visibility exclude-from-catalog
    [WARNING] Failed to import product_visibility exclude-from-search
    [WARNING] Failed to import product_type external
    [WARNING] Failed to import product_visibility featured
    [WARNING] Failed to import product_tag For men
    [WARNING] Failed to import product_type grouped
    [WARNING] Failed to import product_tag Health
    [WARNING] Failed to import product_tag Hydrate
    [WARNING] Failed to import fw-portfolio-category Industrial
    [WARNING] Failed to import product_tag Juice
    [WARNING] Failed to import product_tag Moisturizer
    [WARNING] Failed to import product_visibility outofstock
    [WARNING] Failed to import fw-portfolio-category People
    [WARNING] Failed to import fw-portfolio-category Photography
    [WARNING] Failed to import fw-portfolio-category Project
    [WARNING] Failed to import product_visibility rated-1
    [WARNING] Failed to import product_visibility rated-2
    [WARNING] Failed to import product_visibility rated-3
    [WARNING] Failed to import product_visibility rated-4
    [WARNING] Failed to import product_visibility rated-5
    [WARNING] Failed to import product_type simple
    [WARNING] Failed to import product_tag Skincare
    [WARNING] Failed to import product_cat Uncategorized
    [WARNING] Failed to import product_type variable
    [WARNING] Failed to import product_cat Beauty
    [WARNING] Failed to import product_cat Facial
    [WARNING] Failed to import product_cat Health
    [WARNING] Failed to import product_cat Men
    [WARNING] Failed to import product_cat Skin Care
    
    
    ------
    New AJAX call!
    [WARNING] Failed to import product_tag Aftershave
    [WARNING] Failed to import fw-portfolio-category Art
    [WARNING] Failed to import fw-portfolio-category Commercial
    [WARNING] Failed to import product_tag Cream
    [WARNING] Failed to import fw-portfolio-category Decorations
    [WARNING] Failed to import fw-portfolio-category Design
    [WARNING] Failed to import product_tag Drink
    [WARNING] Failed to import product_visibility exclude-from-catalog
    [WARNING] Failed to import product_visibility exclude-from-search
    [WARNING] Failed to import product_type external
    [WARNING] Failed to import product_visibility featured
    [WARNING] Failed to import product_tag For men
    [WARNING] Failed to import product_type grouped
    [WARNING] Failed to import product_tag Health
    [WARNING] Failed to import product_tag Hydrate
    [WARNING] Failed to import fw-portfolio-category Industrial
    [WARNING] Failed to import product_tag Juice
    [WARNING] Failed to import product_tag Moisturizer
    [WARNING] Failed to import product_visibility outofstock
    [WARNING] Failed to import fw-portfolio-category People
    [WARNING] Failed to import fw-portfolio-category Photography
    [WARNING] Failed to import fw-portfolio-category Project
    [WARNING] Failed to import product_visibility rated-1
    [WARNING] Failed to import product_visibility rated-2
    [WARNING] Failed to import product_visibility rated-3
    [WARNING] Failed to import product_visibility rated-4
    [WARNING] Failed to import product_visibility rated-5
    [WARNING] Failed to import product_type simple
    [WARNING] Failed to import product_tag Skincare
    [WARNING] Failed to import product_cat Uncategorized
    [WARNING] Failed to import product_type variable
    [WARNING] Failed to import product_cat Beauty
    [WARNING] Failed to import product_cat Facial
    [WARNING] Failed to import product_cat Health
    [WARNING] Failed to import product_cat Men
    [WARNING] Failed to import product_cat Skin Care
    
    
    ------
    New AJAX call!
    [WARNING] Failed to import product_tag Aftershave
    [WARNING] Failed to import fw-portfolio-category Art
    [WARNING] Failed to import fw-portfolio-category Commercial
    [WARNING] Failed to import product_tag Cream
    [WARNING] Failed to import fw-portfolio-category Decorations
    [WARNING] Failed to import fw-portfolio-category Design
    [WARNING] Failed to import product_tag Drink
    [WARNING] Failed to import product_visibility exclude-from-catalog
    [WARNING] Failed to import product_visibility exclude-from-search
    [WARNING] Failed to import product_type external
    [WARNING] Failed to import product_visibility featured
    [WARNING] Failed to import product_tag For men
    [WARNING] Failed to import product_type grouped
    [WARNING] Failed to import product_tag Health
    [WARNING] Failed to import product_tag Hydrate
    [WARNING] Failed to import fw-portfolio-category Industrial
    [WARNING] Failed to import product_tag Juice
    [WARNING] Failed to import product_tag Moisturizer
    [WARNING] Failed to import product_visibility outofstock
    [WARNING] Failed to import fw-portfolio-category People
    [WARNING] Failed to import fw-portfolio-category Photography
    [WARNING] Failed to import fw-portfolio-category Project
    [WARNING] Failed to import product_visibility rated-1
    [WARNING] Failed to import product_visibility rated-2
    [WARNING] Failed to import product_visibility rated-3
    [WARNING] Failed to import product_visibility rated-4
    [WARNING] Failed to import product_visibility rated-5
    [WARNING] Failed to import product_type simple
    [WARNING] Failed to import product_tag Skincare
    [WARNING] Failed to import product_cat Uncategorized
    [WARNING] Failed to import product_type variable
    [WARNING] Failed to import product_cat Beauty
    [WARNING] Failed to import product_cat Facial
    [WARNING] Failed to import product_cat Health
    [WARNING] Failed to import product_cat Men
    [WARNING] Failed to import product_cat Skin Care
    
    
    ------
    Custom Framework file loaded.
    
    ---Importing widgets---
    Blog Widgets : 
    
    Rechercher - No Title - Widget already exists
    Shufflehound Recent Posts - No Title - Widget already exists
    Catégories - No Title - Widget already exists
    
    Footer Widgets : 
    
    Shufflehound Information - No Title - Widget already exists
    Shufflehound Contacts - No Title - Widget already exists
    Menu de navigation - No Title - Widget already exists
    
    WooCommerce Widgets : 
    
    woocommerce_product_categories - No Title - Site does not support widget
    woocommerce_product_search - No Title - Site does not support widget
    woocommerce_top_rated_products - No Title - Site does not support widget
    
    Other Widgets : 
    
    null-instagram-feed - No Title - Site does not support widget
    
    
    
    ---pt-ocdi/after_import---
    
    
    
    

    Hi Marine,

     

    I hope you are well today and thank you for your question.

     

    It’s English forum and most of the members including me here only understand English language so it would be better if you post on the forum in English.

     

    If you don’t know English then you can translate your statements in English using the following Google translator and then add here the translated English text.

     

    https://translate.google.co.in/

     

    Best regards,
    Shufflehound team

    nohokom
    Participant

    Hi team!

    <span lang=”en”>I bought the Jevelin theme, I installed it and all the plugins on wordpress. It didn’t work and I was asked to have WP Bakery Page builder. So I bought this plug in addition … and I installed it.</span>

    I want to download the website template (beauty) to have a model for my own future website. When I download it, I have a error message (joined) and everything is wrong. When I’m going on the website it is written : “forbidden”. What can I do? I just want to make some changes on your model to have my own website…

    Yhank you for your help!

    Best regards

    Marine

    I bought the Jevelin theme, I installed it and all the plugins on wordpress. It didn’t work and I was asked to have WP Bakery Page builder. So I bought this plug in addition … and I installed it.

    You don’t need to buy WPBakery Page Builder plugin as it comes bundled with the theme and you can install it from Admin Area -> Appearance ->  Install Plugins

    I want to download the website template (beauty) to have a model for my own future website.

    You can import the demo content on your website as described below.

     

    https://support.shufflehound.com/installing-demo/

     

    When I download it, I have a error message (joined) and everything is wrong. When I’m going on the website it is written : “forbidden”. What can I do? I just want to make some changes on your model to have my own website…

    Could you please share your site URL where it’s happening so that I can troubleshoot it?

     

    Also, please share the screenshot of the issue.

    nohokom
    Participant

    <p id=”tw-target-text” class=”tw-data-text tw-text-large tw-ta” dir=”ltr” data-placeholder=”Traduction”><span lang=”en”>Thank you for your answer but I followed all the steps of the tutorial you just sent me and it doesn’t worked..

    </span></p>
    <p dir=”ltr” data-placeholder=”Traduction”>My site URL is https://www.nohokom.com</p&gt;
    <p dir=”ltr” data-placeholder=”Traduction”>You can find attached the screen shoot and the download files report.</p>
    <p dir=”ltr” data-placeholder=”Traduction”>Thanks</p>

    Attachments:
    You must be logged in to view attached files.

    I can not access your shared website as it just displays the message “Désolé, nous travaillons actuellement sur le site”.

     

    Would you mind if I log in to your site and access it? If this is ok then could you please temporarily share me your site admin login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?

     

    You can find attached the screen shoot and the download files report.

    I can see the below message in your shared file that means the demo content is imported successfully.

     

    The import files for: Beauty were successfully downloaded!

     

    You get below warning messages when you don’t activate the WooCommerce plugin when importing the demo content.

     

    This is not a major issue as your demo content gets imported successfully.

     

    [WARNING] Failed to import product_tag Aftershave
    [WARNING] Failed to import fw-portfolio-category Art
    [WARNING] Failed to import fw-portfolio-category Commercial
    [WARNING] Failed to import product_tag Cream

     

     

    I sent you the informations required this morning, did you manage to connect to my site admin?

    Thank you for your answer and your help. I really need an operational website for my business and it is quite urgent for me… If your theme is not adapted, I need to find an other one. Please notified me as soon as possible.

    Thanks

    Solution for this topic

    I logged into your website and just installed the theme required Unyson plugin on it which resolved the forbidden error.

     

    Could you please confirm it?

    It’s perfect : THANK YOU!!!

    You are most welcome here 🙂

Viewing 11 posts - 1 through 11 (of 11 total)